Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Project Manager for Fire Alarm and Security - 21332

Company: TalentZok

Location: Culver City, CA

Posted Jul 23, 2025

Valid and clean driver's license. 7 years+ of field installation experience and managing employees. _*FULL DESCRIPTION*_*:* We are seeking experienced…

Manager, Marketing Events & Activations

Company: Warner Bros. Discovery

Location: New York, NY

Posted Jul 24, 2025

Communicate effectively with cross functional stakeholders including creative marketing, production, publicity, partnerships, programming, social, digital and…

Sales Associate, House Of Dior New York

Company: Christian Dior Couture

Location: New York, NY

Posted Jul 23, 2025

Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and…

Senior AI Data Science Analyst

Company: Greater New York Mutual Insurance Company

Location: Manhattan, NY

Posted Jul 23, 2025

Facilitate cross-functional projects and collaborate with various stakeholders, such as underwriters, data scientists, actuaries, software engineers and data…

Director of Marketing

Company: Resource Furniture

Location: New York, NY

Posted Jul 24, 2025

Oversee SEO strategies, including keyword optimization, technical audits, competitive analysis, and performance reporting.

Analyst-Data Science

Company: Amex

Location: New York, NY

Posted Jul 24, 2025

Degree in a quantitative field preferred – e.g. B. Tech; BSc/MSc Statistics, Bachelors/master’s in economics. Strong analytical aptitude and technical skills.

Mechanic Welder B L1-2 - Stream Dist. - Performance & Projects

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 24, 2025

Must possess a valid driver's license and be capable of extensive driving of a welding truck. Knowledge in the following areas: confined space entry, pipe…

Analytics Manager, Growth Marketing

Company: Etsy

Location: Brooklyn, NY

Posted Jul 24, 2025

Collaborate closely with Growth Marketing and Marketing Tech team management to develop strategies to sustain and grow our buyer base.

Senior Model Validation Analyst – Compliance & Financial Crimes (AML, Cybersecurity, Fair Lending)

Company: U.S. Bank National Association

Location: New York, NY

Posted Jul 23, 2025

Can independently design and perform analytical tests, generate reporting that clearly articulates validation considerations and outcomes, and/or perform…

Custodian - PACE

Company: NADAP Inc

Location: Brooklyn, NY

Posted Jul 23, 2025

Use and maintain assigned power equipment and hand tools; buffers, auto scrubbers, extractors, high pressure washers, high speed buffers and vacuums, brooms,…

Window Treatment Installer

Company: Azar Decorating

Location: New York, NY

Posted Jul 24, 2025

Utilize hand tools and power tools effectively to complete installations safely and efficiently. The ideal candidate will have experience in various…

Sales Professional

Company: Mattress Firm

Location: New York, NY

Posted Jul 23, 2025

Maintain awareness of competition, advertisements and services offered, develop strategies to counter. Continue to develop skills, competencies, product…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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