Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Cyber Security Forensics Analyst

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 19, 2025

You will oversee enterprise-wide forensic collections, manage large-scale response efforts, develop as a member of a high-performing team, and present findings…

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Development Engineer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 18, 2025

You will be responsible for designing, developing, and maintaining scalable and secure cloud infrastructure, while building and optimizing pipelines.

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Junior Project Manager

Company: Infinite Consulting Corp

Location: Brooklyn, NY

Posted Jul 18, 2025

OSHA 10 certification is required. Coordinate daily project-related communication between client agencies, contractors, and internal departments.

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AI Developer - Manager - A&I - Financial Services - Consulting - NYC, Charlotte, Dallas

Company: EY

Location: New York, NY

Posted Jul 18, 2025

Undergraduate or master’s degree in a quantitative field (e.g. engineering, computer science, business, economics, finance, statistics, and/or analytics).

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AI Developer - Senior Manager - A&I - Financial Services - Consulting - NYC, Charlotte, Dallas

Company: EY

Location: New York, NY

Posted Jul 18, 2025

A bachelor's or master’s degree. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

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Construction Project Manager

Company: The McCloud Group

Location: Long Island City, NY

Posted Jul 18, 2025

Must have a valid driver's license. 8 years of experience as a technical specialist in construction and design related field.

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Registered Nurse - Discharge Lounge

Company: Jamaica Hospital Nursng Home

Location: Richmond Hill, NY

Posted Jul 18, 2025

Active RN license in New York State. Are you currently certified in BLS and ACLS, proficient in Epic (or a comparable EMR), and confident in patient education…

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Senior Cyber Security Forensics Analyst

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 19, 2025

You will oversee enterprise-wide forensic collections, manage large-scale response efforts, help develop and mentor a high-performing team, and present findings…

View Details Apply on SimplyHired

Senior Software Engineer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 18, 2025

As a Sr Development Engineer you will be responsible for designing, developing, and maintaining scalable and secure cloud infrastructure, while building and…

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Software Engineer

Company: DoorDash USA

Location: New York, NY

Posted Jul 18, 2025

You have a BS degree in Computer Science, similar technical field of study or equivalent professional experience with 3+ years of software engineering…

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Registered Nurse Coordinator - FT - Federal Occupational Health - New York, NY

Company: ServeFed, Inc.

Location: New York, NY

Posted Jul 18, 2025

Certification/Licenses: RN license, BLS certification. *401(k) and future qualification of matching*. May perform respirator fit testing at specific sites.

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Director, Technical Program Manager (TPM)

Company: Galaxy Digital

Location: New York, NY

Posted Jul 18, 2025

Strong technical background, with the ability to understand system design and technical workflows. You appreciate a well thought out plan, can lead engineering…

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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