Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Central Services Attendant

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Jul 12, 2025

Must be able to operate automated and technical equipment. Distributes and delivers any stored equipment from the CSPD equipment storage room to the requested…

Retail Customer Service Associate II

Company: IKEA

Location: Brooklyn, NY

Posted Jul 11, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

Data Analyst

Company: American Museum of Natural History

Location: New York, NY

Posted Jul 11, 2025

Bachelor’s degree in astronomy, physics or another closely related field. Familiarity with standard tools for data reduction such as IRAF, PyRAF, Pypelt,…

Data Analyst

Company: CASES

Location: Brooklyn, NY

Posted Jul 11, 2025

Commitment to social justice and knowledge of NYC criminal justice system and alternatives to incarceration programs. 12 Paid Holidays per year.

Skills Training Program Coordinator (Building Maintenance and HVAC)

Company: St. Nicks Alliance

Location: Brooklyn, NY

Posted Jul 11, 2025

Participants will be young adult and adult focused, ensuring successful completion and certification of students in accordance with funding guidelines.

Custodian

Company: Little Island

Location: Manhattan, NY

Posted Jul 11, 2025

Possession of an OSHA 10 or 30 certification is preferred; willingness to complete OSHA 10 training is required. Position Type: This is a temporary position.

Accountant

Company: Open Society Foundations

Location: New York, NY

Posted Jul 12, 2025

The accountant will process payments and supplier/vendor invoices, ensures compliance with local regulations, and performs general and cost accounting…

Chef Manager

Company: Elior Independent School Dining

Location: New York, NY

Posted Jul 11, 2025

NYC Food Handler’s certification, Serv Safe certification and Allertrain certification. Train and develop kitchen team in food, allergen, and workplace safety…

Staff Accountant

Company: LHH Recruitment Solutions

Location: Long Island City, NY

Posted Jul 11, 2025

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance…

High-Profile Restaurant Cleaners (Overnight)

Company: Alliance Building Services

Location: New York, NY

Posted Jul 11, 2025

Previous experience in a cleaning or janitorial role, preferably in a high-profile or hospitality setting. Maintain cleanliness of entryways and common areas.

Analyst - Data Governance & Management

Company: Amex

Location: New York, NY

Posted Jul 12, 2025

Ability to collect business requirements and use them to guide implementation of a technical solution. Strong excel and other technical skills.

Metal Polisher-33615

Company: Harvard Maintenance, Inc

Location: New York, NY

Posted Jul 12, 2025

Certification or training in metal polishing or related field. Ability to interpret technical drawings and specifications.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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