Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Transfer Pricing Senior Manager

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Project Manager

Company: Northwell Health

Location: New York, NY

Posted Jul 11, 2025

Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.

Japanese / English Bilingual Accountant - Temporary contract (35582)

Company: Activ8 Recruitment and Solutions

Location: New York, NY

Posted Jul 11, 2025

Assist with *annual financial closing* tasks, including data compilation, journal entry support, and reconciliation tracking. J-SOX: 2 years (Required).

Carpenter

Company: JUUNOO

Location: New York, NY

Posted Jul 11, 2025

Most jobs are in NYC, with occasional travel (up to 25%) outside the tri-state area. OSHA 30 certification is a plus.

Production Operator Part Time

Company: Sportradar

Location: New York, NY

Posted Jul 11, 2025

Sportradar offers best-in-class benefits such as a comprehensive benefits package, performance bonus program, equity stock purchase and 401k contribution.

School Nurse (Special Education High School)

Company: Tiegerman School/ Community Services

Location: Richmond Hill, NY

Posted Jul 11, 2025

At Tiegerman, our mission is to identify children with language and autism spectrum disorders early to provide educational programs which will prepare them for…

Front Desk/Janitor/Maintenance

Company: Portal Asset Management

Location: Long Island City, NY

Posted Jul 11, 2025

Prefer local candidates with reliable transportation and a driver license. Provide porter services, including answering phones, taking messages, and assisting…

Lead Cleaner

Company: Slate Holdings Inc.

Location: New York, NY

Posted Jul 11, 2025

Experience with buffing equipment and industrial cleaning tools is preferred. Join us as a Lead Cleaner where your expertise will contribute significantly to…

Transfer Pricing Project Lead

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Architect - Design Project Manager (Sr Construction Assessment Specialist)

Company: NYC School Construction Authority

Location: Long Island City, NY

Posted Jul 11, 2025

We have an excellent career opportunity for a *Design Project Manager* who performs difficult and complex reviews and evaluations of all project design plans…

Structural Steel Project Manager

Company: Cobalt Recruitment

Location: Long Island City, NY

Posted Jul 11, 2025

Support fabrication and erection sequencing, with occasional jobsite visits to troubleshoot field issues. Strong knowledge of steel detailing, fabrication, and…

Cleaner/Janitor

Company: PMPA

Location: Flushing, NY

Posted Jul 11, 2025

Clean and maintain the cleanliness of common areas, including lobbies, hallways, and restrooms. Report any maintenance issues or safety hazards to management.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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