Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior People Data Analyst

Company: Chobani

Location: New York, NY

Posted Jul 11, 2025

Bachelor’s degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field. The ideal candidate will excel in data visualization…

Marketing Associate - Corporate Brand Marketing

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Jul 11, 2025

In this role, you will help develop and implement marketing strategies that will raise awareness, consideration and engagement regarding NewYork-Presbyterians’…

Green Chef Senior Product Marketing Manager

Company: HelloFresh

Location: New York, NY

Posted Jul 11, 2025

The Senior Manager of Product Marketing will be responsible for developing and executing product marketing strategy at Green Chef, the #1 Meal Kit for Clean…

Software Development Engineer

Company: Audible

Location: Culver City, CA

Posted Jul 11, 2025

Collaborate with stakeholders to envision, design, develop, test, and launch impactful software that delights customers and inspires peers.

Machine Operator - 1st Shift

Company: SCHWAN'S

Location: Brooklyn, NY

Posted Jul 11, 2025

This is a full-time position within our manufacturing facility with opportunities for advancement! Responsible for the operation of manufacturing equipment with…

Customer Service Representative I NYC

Company: NYU Langone Health

Location: New York, NY

Posted Jul 11, 2025

Perform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering…

Senior Accountant

Company: Vaco by Highspring

Location: New York, NY

Posted Jul 11, 2025

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k)…

Machine Operator - 3rd Shift

Company: SCHWAN'S

Location: Brooklyn, NY

Posted Jul 11, 2025

This is a full-time position within our manufacturing facility with opportunities for advancement! Responsible for the operation of manufacturing equipment with…

Manager - Security

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Jul 11, 2025

Valid NYS Driver's license. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

Software Engineer II

Company: Mastercard

Location: New York, NY

Posted Jul 11, 2025

Design and develop scalable, service-oriented software architectures using modern technologies and design patterns.

CDL A Lease Purchase Flatbed Truck Driver

Company: CRST

Location: New York, NY

Posted Jul 11, 2025

Qualified applicants with arrest and conviction records will be considered for employment pursuant to applicable federal, state, and local laws.

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 11, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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