Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Experienced Roll-Off Container Driver

Company: Ambrosino Construction

Location: Maspeth, NY

Posted May 23, 2025

Roll off truck: 3 years (Required). Safely operate a heavy truck along designated route and to the disposal site; read route sheet, follow map and service each…

MLL/ENL Teacher

Company: BRONX CHARTER SCHOOL FOR THE ARTS

Location: Bronx, NY

Posted May 24, 2025

Initiate and maintain timely communication with all parents/guardians (through daily/weekly folders, messages and posts on Parent Square, progress reports,…

Production Manager (metal and wood fabrication)

Company: Confidental Company

Location: Queens, NY

Posted May 23, 2025

Maintains and improves quality standards, resolves technical related issues and improves manufacturing procedures, processes, monitoring and measurement systems…

Tax Manager - Reable Energy

Company: Deloitte

Location: New York, NY

Posted May 24, 2025

5+ years of experience in related field (exception applies for master's degree with 2+ years of experience). Advanced degree such as MST, MAcc, LLM, or JD, or…

Customer Service Representative - PT

Company: Avis Budget Group

Location: East Elmhurst, NY

Posted May 23, 2025

Basic computer skills (typing, data entry). This may include, depending on location, checking cars, entering information in a handheld device, processing…

Elementary Classroom Teacher

Company: BRONX CHARTER SCHOOL FOR THE ARTS

Location: Bronx, NY

Posted May 24, 2025

NYS teaching certification or pending in their discipline and/or meets NYS certification eligibility requirements. Strong collaboration and teamwork skills.

Principal Enterprise Solutions Architect Strategic Pursuits (RapidScale)

Company: Cox Communications

Location: New York State

Posted May 23, 2025

Experience & Education: Bachelor's degree and 10+ years of progressive experience in enterprise IT architecture, solution engineering, or technical pre-sales.

Security Guard-UA

Company: Women In Need, Inc.

Location: New York, NY

Posted May 22, 2025

2-3 years of experience in social services or residential settings. Willingness to be certified in First Aid/CPR/AED. Reports to: Security Shift Supervisor.

Event Lead Chef | Part-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 24, 2025

Support the preparation and design of all food and drinks menus. Produce event’s menus as requested in a manner that meets our high standards of both design and…

Customer Service Representative (Brooklyn Onsite)

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 22, 2025

Address incoming inquiries from NYC residents related to city-oriented issues. Provide accurate information in a timely, professional and courteous manner.

Oncology Territory Manager, Lung - Manhattan N

Company: Daiichi Sankyo, Inc.

Location: Manhattan, NY

Posted May 22, 2025

Must have a valid driver’s license with a driving record that meets company. Maintains a current key customer target list, submits regular updates to the…

Overnight Custodian

Company: Supreme Fitness Group

Location: Brooklyn, NY

Posted May 23, 2025

Each franchisee is responsible for ensuring compliance with local, state and federal law. Stock locker rooms with proper supplies/paper products.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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