Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted May 22, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

Pharmacist

Company: Northwell Health

Location: New York, NY

Posted May 21, 2025

Current license and registration to practice as a pharmacist in New York State, required. Contributes to the advancement of the profession and of the department…

Customer Service Representative Financial Services

Company: New York Life

Location: Jericho, NY

Posted May 22, 2025

We offer a comprehensive array of financial products and services to help clients develop a sound, long-term financial strategy.

Tax Manager - Real Estate

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

A bachelor's degree in accounting, finance or related field. Overseeing complex federal tax compliance and consulting projects requiring tax analysis for a…

Tax Senior - Global Information Reporting

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

Licensed CPA in state of practice/primary office if eligible to sit for the CPA. Contribute to internal technology development by assisting with the design, the…

Client Care Representative - The Landmark, NYC

Company: Tiffany & Co.

Location: New York, NY

Posted May 21, 2025

You will play a key role in supporting the full client service journey, including welcoming clients, managing repairs, solving problems, and maintaining…

Tax Manager - Federal / Corporate Tax

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in state of practice/primary office if eligible to sit for the CPA.

Tax Manager, Global Information Reporting

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

Licensed CPA in state of practice/primary office if eligible to sit for the CPA. Contribute to internal technology development by assisting with the design, the…

Senior Manager, Solution Engineering (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 21, 2025

The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related…

Tax Manager - Banking & Capital Markets

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

A bachelor's degree in accounting, finance or related field. Licensed CPA in state of practice/primary office if eligible to sit for the CPA.

Sous Chef

Company: The Dominick Hotel

Location: New York, NY

Posted May 22, 2025

Vestry, the one-star Michelin restaurant, with its relaxing vibe and spectacular cuisine has quickly become a neighborhood and guest favorite.

Entry-Level Marketing Position

Company: HCP Concierge

Location: Queens, NY

Posted May 22, 2025

Must have and maintain a valid driver’s license and have a safe driving record. Company Car Program: When joining the company you will have the choice of…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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