Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Director, Resupply

Company: Synapse Health

Location: Remote

Posted Jan 24, 2025

Synapse Health, founded in 2016, is revolutionizing the DME industry with tech-based solutions. The company is seeking a Director of Resupply to oversee intake processes, develop strategic plans, and ensure adherence to protocols. The ideal candidate will have a Bachelor's degree in a healthcare field, extensive DME Resupply experience, and strong leadership skills. Synapse Health offers professional growth, a healthy work-life balance, and comprehensive benefits.

Business Analyst

Company: Synapse Health

Location: Remote

Posted Jan 24, 2025

Synapse Health, founded in 2016, is revolutionizing the DME industry with tech-based solutions. They are seeking a detail-oriented Business Analyst to bridge business needs and technical solutions, analyze processes, and drive data-driven decisions. The ideal candidate will have a Bachelor's degree, 3+ years of experience in a similar role, and proficiency in tools like Excel, SQL, and data visualization platforms. Synapse Health offers professional growth opportunities, a healthy work-life balance, and comprehensive benefits.

Creative Director

Company: Rise8

Location: Remote

Posted Jan 24, 2025

Rise8 is a company that is transforming the United States Government by prioritizing employee experience and offering competitive pay, benefits, and growth opportunities. They emphasize continuous impact through next-level tech and collaboration, creating a culture that values kindness and empathy. Rise8 is currently seeking a Creative Director to build and scale the CEO's brand and Rise8's position as a leader in continuous delivery through compelling storytelling and high-impact content.

Senior Staff Software Engineer, Storage

Company: Reddit

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Specialist, Specialty

Company: Synapse Health

Location: Remote

Posted Jan 24, 2025

Synapse Health, founded in 2016, is revolutionizing the DME industry with tech-based solutions. They are seeking a Specialist Specialty to manage escalations, support operational workflows, and ensure high service standards. The role involves resolving escalations, collaborating with cross-functional teams, and contributing to operational efficiency. The ideal candidate should have a Bachelor's degree in Healthcare Administration or a related field, 23+ years of healthcare operations experience, strong organizational and problem-solving skills, and excellent communication skills. Synapse Health offers professional growth opportunities, a healthy work-life balance, and comprehensive benefits.

Strategic Account Executive

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43, a SaaS company specializing in public safety software, is expanding its sales team and seeking Sales Account Executives. The ideal candidate should be passionate about law enforcement technologies, have a deep understanding of SaaS solutions, and possess meticulous organizational skills. The role involves pursuing and closing midmarket sales, understanding client needs, and managing multiple sales pursuits. Mark43 offers growth opportunities, collaboration with various teams, and a commitment to inclusivity and public safety.

Account Executive

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43, a SaaS company specializing in public safety software, is hiring an Account Executive to promote their products and secure new contracts with government agencies. The role involves solution-based selling, attending trade shows, and managing multiple sales pursuits. The ideal candidate should have a passion for law enforcement, strong organizational skills, and a proven track record in enterprise Public Sector SaaS sales. Mark43 offers a collaborative work environment, growth opportunities, and a commitment to public safety.

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Solutions Engineer (Government Accounts)

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43 is expanding its hiring to multiple countries and states, including Canada, the UK, and 40 US states. The company is seeking a Solutions Engineer to collaborate with various internal teams and play a crucial role in the Sales department. The ideal candidate should have 5+ years of enterprise software sales experience, preferably in the government and public safety sector. The role involves business development, sales, tech services, deployments, and understanding the product roadmap. Mark43 offers opportunities for career growth, working on mission-critical software, and a collaborative team environment. The company is committed to diversity and inclusion, and all qualified applicants will receive equal consideration.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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