Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Product Designer, Integration

Company: Atlassian

Location: Mountain View, CA / Remote

Posted Jan 24, 2025

Atlassian is offering a remote Product Designer role on the Loom Integrations team. The role involves designing Loom's embedded experiences within the Atlassian product suite, working closely with a Lead Product Designer. The successful candidate will have 2+ years of product design experience, a strong portfolio, and the ability to collaborate effectively with remote teams. Atlassian values a culture of design excellence, innovation, and empathy, offering competitive compensation and a range of perks and benefits.

Associate Creative Director

Company: Wistia

Location: Remote

Posted Jan 24, 2025

Wistia, a company centered around video content, is seeking an Associate Creative Director. The role involves leading creative concepting and writing, directing video productions, managing a team of video producers and a senior creative copywriter, and collaborating across various teams. The ideal candidate should have 5+ years of experience in creative concepting, writing, and directing videos and marketing campaigns, with a proven track record of managing creative teams and delivering high-quality content. Wistia values inclusivity, diversity, and offers competitive benefits including stock options, healthcare, flexible working hours, and a remote-first culture.

Prompt Response Writer IN

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

The job posting is for a Prompt-Response Writer in specialized domains such as Science, Health & Medicine, Technology & Engineering, or Business. The role involves developing, writing, and curating high-quality prompts and responses, collaborating with cross-functional teams, and reviewing content for accuracy and consistency. The hourly rate varies by domain, with Science at 8 USD, Health & Medicine and Business at 6 USD, and Technology & Engineering at 10 USD. The job requires strong English writing skills, proficiency in the respective domain, and at least 3 months of prior experience in prompt writing. The company, TELUS International, is part of a large telecommunications provider and is committed to diversity and inclusion.

Director, Strategic Planning

Company: BlackLine

Location: Remote

Posted Jan 24, 2025

BlackLine is seeking a Director of Strategic Innovation to lead growth strategies for government agencies and public institutions. The role involves designing and implementing GTM strategies for FedRAMP-authorized products, driving process changes, partnering with various teams, and maintaining system-related data. The ideal candidate should have extensive experience in business process transformation, Fintech knowledge, integration experience, GTM strategy, strategic thinking, leadership, change management, emotional intelligence, decision-making, communication, and BlackLine expertise. BlackLine offers a culture that values diversity, continued growth, and learning, with a commitment to inclusivity and accessibility.

Principal Engineer, Search Platform

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian India, based in Bengaluru, offers flexible work arrangements across India. The Search Platform team, responsible for powering search across Atlassian products, seeks a seasoned Software Engineer with 10+ years of hands-on leadership experience. The ideal candidate will handle complex problems, lead code reviews, and mentor junior team members. Essential skills include expertise in Lucene, Solr, or similar search technologies, proficiency in Java, and understanding of SaaS, PaaS, IaaS industries.

Sr. Regional Marketing Manager (Remote, Southeast)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Sr. Regional Marketing Manager for the NAMER theater. The role involves planning, organizing, and executing field campaigns and programs, collaborating with various teams to create impactful marketing plans. The ideal candidate should have extensive experience in demand generation, ABM/ABX, and lead management. They must be proactive, self-driven, and capable of handling multiple projects. The company offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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