Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Senior Digital Experience Designer

Company: Wpromote

Location: Remote

Posted Jan 24, 2025

Wpromote is seeking a Senior Digital Experience Designer with over 45 years of experience in web design. The role involves building client relationships, leading design teams, and creating high-performing websites. The company offers a comprehensive benefits package, including flexible work hours, unlimited PTO, and 100 paid parental leave. The ideal candidate should have strong presentation, analytical, and organizational skills, and a creative portfolio showcasing strategic thinking. Wpromote is committed to diversity and inclusion, and this role is not eligible for immigration sponsorship.

Software Engineer II - Message Security Detection

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is recruiting a Software Engineer to join the Threat Response Engine team, crucial to their mission of safeguarding global enterprises from diverse email threats. Utilizing behavioral AI, they offer real-time protection to over 15% of Fortune 500 companies. The role involves architecting, designing, and building the Automated Threat Response Engine, which adapts to each customer's unique threat landscape. The engineer will also operationalize a highly autonomous and scalable threat response engine for multiple datacenters and regions, collaborating closely with cross-functional teams.

Senior Manager, Training and Content Management

Company: hims & hers

Location: Remote

Posted Jan 24, 2025

Hims & Hers Health Inc, a leading health and wellness platform, is seeking a Senior Manager for Training and Content Management. The role involves leading a team of Training Specialists, Instructional Designers, and Content Analysts to deliver exceptional training and content. The Senior Manager will oversee the development and implementation of comprehensive training programs, manage content, collaborate cross-functionally, and drive continuous improvement. The ideal candidate will have 8+ years of experience in training management, expertise in instructional design, and strong analytical skills. Hims & Hers offers competitive compensation, unlimited PTO, comprehensive health benefits, and a commitment to diversity and inclusion.

Staff Storage Engineer

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Customer Success Architect

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a transformation-maker for its Customer Success Team. The role involves delivering consultancy and services to F500 companies, acting as a trusted advisor in various areas like Vision & Strategy, Roadmap Development, and Implementation Strategy. The ideal candidate should have a passion for working with customers, fluent in C-level German and English, and have 8+ years of experience in professional services, particularly in technology-enabled transformations. The objective is to ensure customer success and high satisfaction through digital transformation.

Recruiting Sourcer (3 month Contract)

Company: Wpromote

Location: Remote

Posted Jan 24, 2025

Wpromote is seeking a Recruiting Sourcer for a 3-month contract to join their Talent Acquisition team. The role involves sourcing top talent for digital marketing disciplines, contributing to a diverse and talented workforce, and building a strong candidate pipeline. The ideal candidate should have 13 years of recruiting or sourcing experience, preferably in tech or digital marketing, and proficiency in using various sourcing tools and platforms. Wpromote is committed to diversity and inclusion, and this role offers flexibility to work remotely in most US states.

Coding Intelligence Program Manager

Company: Included Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Coding Intelligence Program Manager with extensive experience in healthcare billing, coding, and compliance. The role involves developing, implementing, and managing the coding intelligence program, ensuring compliance with relevant laws and regulations. The candidate will collaborate with internal teams, stay updated on healthcare regulations, provide training, and act as the primary contact for coding compliance inquiries. The position offers a competitive salary range and comprehensive benefits package.

Data Science Intern, 2025 Summer U.S.

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Atlassian is offering a summer internship for students to work on scaling a fast-growing company by powering it with data, reporting, and analytics. The role involves aligning data science priorities, improving user journey, and building top-notch dashboards. The ideal candidate should be fluent in SQL or similar programming languages, have experience with dashboarding tools, and be currently enrolled in a full-time masters degree program. The compensation ranges from $47 - $53 in Zone A, $43 - $48 in Zone B, and $39 - $44 in Zone C. Atlassian values diversity and offers a variety of perks and benefits.

Principal Software Engineer, Architecture

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a highly experienced Principal Software Engineer with a Computer Science or Engineering background. The role involves working at the forefront of cloud and distributed computing technologies, driving technical strategy, and leading a team of technical leads. The ideal candidate should have architect level experience in cloud computing domains, a proven track record of leading large software teams, and expert knowledge in performance, scalability, and engineering best practices. DigitalOcean offers a competitive salary, equity compensation, and a focus on career development and employee well-being.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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