Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Content Creator

Company: Ollie

Location: Remote

Posted Jan 24, 2025

Ollie is a company dedicated to enhancing the lives of pets and their owners by providing human-grade, tailored pet food and health services. They are seeking a Content Creator to develop engaging short-form video content for platforms like Instagram and TikTok. The ideal candidate should have a proven track record in social media content creation, a deep understanding of social media platforms, and strong visual and storytelling skills. The role is remote within the US and offers a competitive salary, company stake, and comprehensive benefits. Ollie values diversity, inclusivity, and continuous improvement.

Manager, Billing Operations GPO

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Billing Operations Global Process Owner (GPO) Team member. The role involves identifying areas of improvement in billing and AR processes, applying Zuora Billing technical knowledge, defining user stories, overseeing UAT, and collaborating with cross-functional teams. The ideal candidate will have a Bachelor's degree, 3-5+ years of relevant SaaS experience, high proficiency with Zuora Billing and Salesforce, and strong problem-solving skills. GitLab offers a flexible, remote work environment, comprehensive benefits, and a commitment to diversity and inclusion.

Customer Enterprise Architect:

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Director, Law Firm Attorney Management

Company: LegalZoom

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Service Sales Account Manager

Company: Hitachi Energy

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Senior Product Manager, Network Quality

Company: Field Nation

Location: Remote

Posted Jan 24, 2025

Field Nation is a platform that connects businesses with service professionals, aiming to grow service offerings and empower technicians. The Senior Product Manager Network Quality role is crucial for establishing and maintaining high-quality standards across the marketplace. The role involves leading initiatives to improve provider quality, designing tools and incentives for quality monitoring, and collaborating with cross-functional teams to deliver feature improvements. The ideal candidate should have 5+ years of product management experience, strong analytical skills, and a customer-centric mindset. Field Nation offers a flexible work environment, unlimited paid time off, and competitive benefits.

Account Executive

Company: Health-E Commerce

Location: Remote

Posted Jan 24, 2025

Health-E Commerce is hiring an Account Executive for its new business development team. The role involves selling HEC solutions, managing existing accounts, creating and maintaining a sales pipeline, and attaining new partner acquisition goals. The ideal candidate should have a BA/BS in Business, Sales, Marketing, or a relevant field, with a minimum of 5+ years of business development experience. Excellent communication skills, CRM software proficiency, and knowledge of the HR Benefits Industry are required. The compensation package includes a base salary of $80,000 - $100,000, commission, benefits, and flexible PTO. The position is fully remote within the United States.

Senior Account Executive- Architecture & Engineering (A&E) Design- REMOTE

Company: Microdesk, Inc.

Location: Remote

Posted Jan 24, 2025

Symetri USA is seeking a Senior Account Executive with 5-10 years of sales/business development experience in Architecture & Engineering (A&E) Design. The ideal candidate should have a proven track record in securing major clients and closing complex deals. They must understand A&E Design processes and possess excellent communication, presentation, and interpersonal skills. The role involves converting new Premium accounts, leveraging Symetri's full range of products and services, and building relationships with key decision-makers. The position is fully remote, offering a competitive salary and comprehensive benefits package. Symetri, founded in 1989, is a global technology solutions provider for design, engineering, construction, and manufacturing businesses, with a focus on sustainability and performance improvement.

Cyber Security Architect

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Account Development Representative, Enterprise

Company: Illumio

Location: New York, NY / Remote

Posted Jan 24, 2025

Senior Sales Executive

Company: Oscar Health

Location: Abilene, TX / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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