Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Contract: Development Team Lead / Manager (Java)

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Upwork, a global work marketplace, is seeking an Engineering Lead with 8+ years of software development experience. The role involves managing a team of engineers, collaborating with cross-functional teams, and driving the company's fastest-growing revenue stream. The ideal candidate should have a deep understanding of software development life cycle principles, agile practices, and experience in designing and maintaining distributed backend systems. They must also possess strong leadership, communication, and coaching skills, with a proven track record of delivering complex projects and managing high-performing teams.

Payment Risk Intern

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Sr. Revenue Operations Analyst

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 24, 2025

Regional Sales Director

Company: Illumio

Location: Munich, Germany / Remote

Posted Jan 24, 2025

Illumio, a leader in Zero Trust segmentation, is seeking a Regional Sales Director with 8+ years of enterprise selling experience, particularly in security and networking software. The role involves finding and creating new sales opportunities, driving a regional sales plan, and collaborating with various teams. The ideal candidate should have a strong track record of selling to the C-suite, be technically savvy, and have a robust network of contacts. Illumio offers a comprehensive benefits package and fosters a diverse, inclusive culture.

Principal Software Engineer (.Net) - Remote

Company: Donnelley Financial

Location: Remote

Posted Jan 24, 2025

Donnelley Financial Solutions (DFIN) is seeking skilled technical team members for SaaS solutions, offering a challenging environment for growth. As a Principal Engineer, you'll deliver high-quality software solutions for SEC and global regulatory bodies, owning projects end-to-end and ensuring system reliability. Qualifications include 8-10 years of experience in scalable data-driven software, secure coding, and proficiency in .Net, ASP.Net, C#, SQL Server, and Azure DevOps.

Strategic Account Executive-Southeast

Company: Smartsheet

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Senior Backend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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