Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Sr. Business Systems Analyst

Company: Smartsheet

Location: Santa Ana, Costa Rica / Remote

Posted Jan 23, 2025

Customer Success Manager, Enterprise (Canada)

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

The job description is for a Customer Success Manager (CSM) role with a strong focus on customer satisfaction and retention. The ideal candidate should have extensive experience in enterprise SaaS product support, particularly in building and maintaining executive-level relationships. Key responsibilities include serving as the 'voice of the customer', delivering business reviews, increasing customer adoption of platform features, maintaining product knowledge, building strategic relationships, planning account success, collaborating across functions, and managing risks. The role requires strong technical, analytical, and communication skills, with proficiency in case management systems and CRMs. Fluency in French is a plus, and a degree in Computer Engineering/Computer Science or similar work experience is required.

Senior Product Manager - Security, Compliance, Trust

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Senior Product Manager to drive the vision for its platform security capabilities. The role involves owning and evolving foundational security capabilities, collaborating with engineering teams, and partnering with stakeholders across the US and Europe. The ideal candidate should have a strong technical understanding, a proven track record of delivering results, and excellent communication skills. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Advanced Lead Engineer -FPGA Design

Company: GE Aerospace

Location: Grand Rapids, MI / Remote

Posted Jan 23, 2025

Voluntary Benefits Sales Executive, IL

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Voluntary Benefits Sales Executive for the state of Illinois. The role involves driving top line premium growth, case count, and producer recruiting. Key responsibilities include building consulting relationships with brokers, consultants, and partners, identifying new opportunities, and meeting or exceeding assigned production plans. The ideal candidate will have a proven sales track record, strong consultative skills, and a growth mindset. Allstate offers a competitive salary of $45,000 annually with potential for $200k+ in incentives.

Data Architect (AWS, Azure, GCP)

Company: CapTech

Location: Columbus, OH / Remote

Posted Jan 23, 2025

CapTech is a company of skilled professionals who help clients grow successful businesses by leveraging data, systems, and innovation. They offer a range of services including data architecture, where Data Architects match business goals with technologies, improving data use and effectiveness. The role involves assessing data management technologies, formulating strategic plans, and collaborating with stakeholders. Qualifications include 5+ years of experience with various data management technologies, proficiency in SQL, Python, and modern data architecture concepts. CapTech also offers comprehensive benefits, including flexible work arrangements, learning & development programs, mental health support, and fertility coverage.

Samlink BI Specialist for Regulatory Reporting

Company: Kyndryl

Location: Espoo, Finland / Remote

Posted Jan 23, 2025

Kyndryl, a company focused on designing, building, managing, and modernizing mission-critical technology systems, is seeking a BI Specialist for Samlink. The role involves designing, implementing, and maintaining regulatory reports for banks, producing data extracts, and tailoring responsibilities based on the candidate's skills. Kyndryl offers flexible working hours, continuous learning programs, comprehensive wellbeing services, team-building activities, and a company-provided mobile phone. The ideal candidate possesses expertise in Base SAS and SQL, understanding of regulatory reporting for the financial sector, proficiency in data warehousing solutions, strong problem-solving skills, and excellent communication abilities in Finnish and English.

Senior Field Event Marketing Manager - Public Sector - (Dallas, TX)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Back End C# .NET Software Engineer (mid-level)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a mid-level C# .Net Back End Software Engineer. The role involves the full software development lifecycle, including design, development, testing, deployment, monitoring, and maintenance. The ideal candidate should have 3-5 years of experience in software engineering, proficiency in C# .Net and Azure Cloud, understanding of RESTful APIs and microservices architecture, and experience with building data ingestion and API integration. Knowledge of TDD, BDD, and writing unit tests is required. The company offers competitive remuneration, healthcare benefits, and a mission-driven work environment focused on making the world healthier, cleaner, and safer.

Staff Developer Educator

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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