Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Fortinet Certified Trainer - Contract 1099 - Part Time / Flexible

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a skilled cyber instructor to create, maintain, and deliver courses in virtualized environments. The instructor will design training exercises, deliver training, and assess results, empowering students to develop cyber skills for immediate job opportunities. This is a part-time, contract position requiring advanced subject matter expertise in cyber security, strong presentation skills, and the ability to manage a learning environment. Certifications like Fortinet Certified Trainer (FCT) with NSE 4 FortiOS and NSE 7 Enterprise Firewall are preferred. CDW offers a culture that values diverse perspectives, fostering strong relationships and continuous learning.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 23, 2025

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

Digital Strategy Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

AR Consultant

Company: CDW

Location: Remote

Posted Jan 23, 2025

Hardware Maintenance Project Manager (Contract)

Company: Instacart

Location: Remote

Posted Jan 23, 2025

Instacart, a company revolutionizing the grocery industry, is seeking a Hardware Maintenance Project Manager for Caper.ai, its AI subsidiary. The role involves managing the Caper cart Maintenance and Repair project as it scales to thousands of carts. The successful candidate will drive the maintenance program, create a closed-loop system for identifying and addressing repair needs, and optimize resolution velocity. They will also develop and oversee the Maintenance and Repair Schedule, and lead analytics on maintenance operations to drive continuous improvement. The ideal candidate will have a Bachelor's degree, 5+ years of supply chain or operations experience, strong project management skills, and proficiency in Google Sheets and ticketing software.

Freelance | Contract Senior Quality Assurance Analyst

Company: 10up

Location: Remote

Posted Jan 23, 2025

10up, a leading digital agency, is seeking an experienced Senior Quality Assurance Analyst for remote work in the Asia timezone. The role involves manual visual and functional testing throughout the software development life cycle, ensuring high-quality deliverables for clients. The ideal candidate should have at least 4+ years of QA experience, proficiency in major operating systems and browsers, and the ability to write detailed test plans and cases. The position offers flexible work schedules and the opportunity to work with high-profile clients such as ESPN, Google, and The New York Times Co.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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