Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Senior Data Scientist - Insurance Modeling

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Pie Insurance is a startup aiming to revolutionize commercial insurance for small businesses by making it affordable and user-friendly. They leverage technology and AI to enhance the buying and experiencing process of commercial insurance. The company values diversity and entrepreneurship, and is seeking an AI Data Scientist to establish best-in-class data analytics. The role involves working on various risk and underwriting challenges, leveraging advanced ML algorithms, and impacting mission-critical functions. The ideal candidate should have a quantitative degree, 5+ years of experience in P&C insurance, and strong skills in SQL, Python, and NLP. Pie offers competitive compensation, equity, comprehensive health plans, and a flexible work environment.

Manager, Sales Development

Company: Yubico

Location: Remote

Posted Jan 23, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values employee wellbeing, offering flexible work arrangements, and promoting diversity and inclusion through Employee Resource Groups. The company also engages in philanthropic initiatives, donating YubiKeys to organizations helping at-risk individuals. The Manager Sales Development role involves leading the Americas team of Business Development Representatives, hiring, training, and coaching employees, and developing sales pipelines. The role requires 5+ years of sales experience, including software sales, and proficiency with SFDC CRM and Outreachio.

Sales Representative (Pacific Northwest)

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

This job position is for a home-based sales role covering Washington, Oregon, and Vancouver, Canada. The role involves maintaining customer relationships, developing new prospects, and promoting new growth products. The ideal candidate should have 5-10 years of experience in selling value-added products in a construction-related field, a Bachelor's Degree, and a strong sales orientation. They must possess technical sales knowledge in commercial construction, good problem-solving skills, and the ability to work as part of a team. The role requires attending sales meetings, training programs, and trade shows, and maintaining up-to-date records through computer systems.

Sports Director

Company: Area Scouts

Location: Broken Arrow, OK / Remote

Posted Jan 23, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves closing deals worth $20k to $100k, managing trials, and negotiating multi-faceted pricing. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of quota achievement, and a growth mindset. The position is remote, open to US candidates except NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Mid Fullstack Developer (JavaScript + NodeJs)

Company: WEX

Location: Remote

Posted Jan 23, 2025

WEX Inc. is a leading global provider of payment processing solutions, seeking a highly motivated engineer for a small, agile team. The role involves working on state-of-the-art solutions, collaborating with stakeholders, and advocating for positions while supporting team decisions. Required skills include picking up new technologies, working with front-end web code, back-end services, data stores, and infrastructure systems. Experience with AWS, JavaScript, Node.js, Microservice Architecture, SQL, Angular, and Docker Containers is necessary. The company values work-life balance, team ownership, and continuous innovation.

Robotics Engineer

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

People and Culture Partner

Company: HiBob

Location: Remote

Posted Jan 23, 2025

HiBob, a fast-growing global HR platform, is seeking an enthusiastic and driven People & Culture Partner to join their dynamic team. The role involves partnering with people leaders across various functions, supporting Bobbers, and building exceptional employee experiences. The ideal candidate should have a growth mindset, experience in employee relations, and strong knowledge of HR policies and UK employment legislation. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to fostering a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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