Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Chief of Staff to Head of Data

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Atlassian is hiring a Chief of Staff for their Head of Data in Corporate Engineering. This role is remote, but the candidate must be located in the Pacific timezone. The Chief of Staff will prioritize tasks, amplify the team, direct strategic initiatives, act as a liaison, supervise operations, cultivate relationships, enhance processes, and provide recommendations. The ideal candidate has 12+ years of relevant experience, analytical skills, and the ability to turn strategy into actionable plans. Atlassian offers competitive compensation and a variety of perks and benefits.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 23, 2025

Data Scientist II

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Implementation Consultant - SIS

Company: Anthology

Location: Remote

Posted Jan 23, 2025

Anthology, a leading EdTech company with a global reach, is seeking an Implementation Consultant for its Student Information System, Anthology Student. The role involves supporting the entire implementation and training lifecycle, including business process review, software configuration, end-user training, and functional documentation. The ideal candidate should have a Bachelor's degree, 2-5 years of relevant experience, and proficiency in Microsoft Office applications. Fluency in Spanish and experience with Student Information Systems or Anthology Student are preferred. The role offers a competitive pay range of $65,000 - $85,000/year, depending on experience. Anthology values diversity and inclusion, and this role is part of a company committed to making these a foundational part of its culture.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Supervisor, Managed Services

Company: CDW

Location: Remote

Posted Jan 23, 2025

Sales Outreach Manager

Company: HiBob

Location: Remote

Posted Jan 23, 2025

The job posting is for a sales communication role with 3+ years of experience required. The ideal candidate should have a proven track record in developing and executing communication strategies, excellent interpersonal skills, and proficiency in CRM tools. Benefits include competitive compensation, stock options, comprehensive health coverage, 401k with company match, work from home allowance, remote work opportunities, wellness benefits, employee referral program, and frequent social events. The company culture emphasizes fun, ambition, and high performance.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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