Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Content Developer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is hiring an experienced Content Developer for a cyber security IDIQ vehicle. The role involves proactively searching for threats, inspecting traffic for anomalies, and developing custom content within Splunk SIEM. The developer will also participate in briefings, author reports, and interface with customers. Primary responsibilities include capturing use cases, developing correlation rules, and maintaining Splunk data models. The ideal candidate should have a degree in Computer Science or related field, extensive experience in incident detection, malware analysis, and cyber forensics, and expert knowledge in various cybersecurity areas. Preferred qualifications include experience with cloud security monitoring and Splunk certifications.

UNIX Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role is diverse and challenging, offering opportunities for growth and specialization across various industries. Kyndryl values diversity, inclusivity, and employee development, providing state-of-the-art resources, learning opportunities, and a supportive work environment.

Senior Product Manager, Platform- Capital One Software

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 23, 2025

Capital One Software is seeking a Senior Product Manager to contribute to and deliver strategic agenda for core Platform products. The role involves driving product vision into development teams, translating vision into delivery objectives, and providing customer-informed guidance. The ideal candidate should have a strong technical background, be curious, and stay updated with emerging trends. They should also have experience in Agile product management and understanding of iterative software delivery.

Director, Data Science, Earnix Design

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual's Insights & Solutions group is seeking an Assistant Director or Director, Data Science to lead the design and build of major pricing and underwriting programs in Earnix. The role involves leading a team to build pricing and underwriting programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and coordinating with tech and data solutions teams. The ideal candidate should have a strong understanding of rating algorithm structures, broad knowledge of predictive analytic techniques, and advanced knowledge of predictive toolset. Liberty Mutual fosters a diverse, equitable, and inclusive workplace, offering comprehensive benefits and continuous learning opportunities.

Area Business Manager, Columbus, OH

Company: Blueprint Medicines

Location: Columbus, OH / Remote

Posted Jan 23, 2025

Principal Software Security Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Principal Product Security Engineer to join their team in revolutionizing the AEC industry. The role involves adding offensive security expertise to a team of passionate technologists, uncovering security improvements, and improving systems, processes, and practices. The engineer will have the flexibility to engage across multiple teams and geographies, providing support and advice. They will own and mature the SSDLC across AEC teams, attend security conferences, and improve vulnerability and 0-day response processes. Minimum qualifications include a degree in cybersecurity/computer science, 5+ years of hands-on offensive security experience, and experience with various programming languages. Preferred qualifications include experience with writing reports, familiarity with modern software practices, and knowledge of security disciplines outside of offensive security.

Account Manager (Chicago)

Company: Yieldmo

Location: Remote

Posted Jan 23, 2025

Licensed Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 23, 2025

National General Insurance, a part of The Allstate Corporation, offers a unique opportunity for Insurance Sales Agents. This role involves using cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers. The agent is responsible for providing excellent client service, identifying customer needs, and meeting them using sales tools and techniques. Key performance indicators include sales, productivity, and quality requirements. The company offers career paths with increasing base pay and incentive pay. Unlicensed candidates can join with paid licensing training and a $700 bonus for having Property & Casualty and/or general lines licensure. The first-year earning potential is $45k to $55k, increasing to $65k to $70k in the second year, and $80k to $100k+ in the third to fourth years. The role offers a flexible work environment, comprehensive benefits, and entrepreneurial culture. No insurance license? No problem! The company provides training and testing. Minimum skills include a high school diploma, Property & Casualty License (preferred but not required in certain states), and strong sales skills.

Staff Applied Scientist

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Staff Applied Scientist for a remote role in the US or Canada, excluding the San Francisco Bay Area and NYC Metro Area. The role involves leading design and implementation of critical AI product initiatives, working with petabyte-scale data, and partnering across business units. The ideal candidate should have a Masters or PhD in Computer Science, 5+ years of experience as a Scientist or Machine Learning Engineer, and proficiency in Python and Spark. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Manager, Strategy & BizOps

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Atlassian, a distributed-first company, is seeking a Senior Manager of Strategy and Business Operations. The role involves driving ITSM strategy and projects, supporting leaders in decision-making, and contributing to executive-level discussions. The ideal candidate should be a self-starter, analytical, and comfortable with ambiguity. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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