Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Protection & Control Engineer

Company: GE Vernova

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

GE Grid Automation in Walbrzych, Poland is a thriving business specializing in protection relays, CCS, and DCS solutions for energy sectors. The company is actively introducing digital substation technology across Eastern Europe. The role involves coordinating project design, verifying against local regulations, leading technical discussions, and providing customer trainings and aftersales support. Qualifications include a relevant technical high school diploma, experience in power systems and protection relays, knowledge of HV/MV systems, and fluency in Polish and English.

(Associate) Medical Director - Neurology

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate will have an MD or equivalent degree, significant experience in the pharmaceutical industry, and strong medical knowledge. They should be fluent in English, understand the NDA submission process, and have experience with regulatory guidelines for adverse event reporting. The mission is to enable customers to make the world healthier, cleaner, and safer.

Sr Manager, Compliance

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a candidate to drive trade compliance excellence across the EMEA region. The role involves ensuring adherence to international trade laws and regulations, managing import/export personnel, and collaborating with various teams. The ideal candidate should have a Bachelor's degree or equivalent experience in global trade, supply chain, or logistics, with a strong understanding of project management principles. They must possess excellent organizational skills, the ability to work autonomously, and a collaborative management style. The role offers opportunities for professional growth and contributing to a mission-driven organization.

Microfocus Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Product Owner Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Product Owner Specialist role involves driving a product management team to deliver high-quality solutions in AI, application development, and data engineering. This position requires strong communication skills, understanding of product development processes, and ability to work collaboratively with cross-functional teams. Key responsibilities include developing product documentation, conducting market research, coordinating product testing, and gathering customer feedback. Preferred qualifications include a degree in a relevant field, experience with data analysis, and familiarity with product management tools.

Corporate Counsel (Hyperscalers and Strategic Projects)

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Corporate Counsel based in Dublin. The role involves providing legal advice to various teams, focusing on ServiceNow's expansion using Hyperscaler architecture. The ideal candidate should have an Irish/U.K. law degree, 3+ years of corporate law experience, and strong interpersonal skills. The position offers a unique opportunity to work in a fast-paced environment, supporting strategic projects and international expansions.

Pricing Actuary- Specialty Programs

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual is seeking a Programs support actuary to collaborate with the underwriting team, enhancing pricing decisions and influencing strategy for commercial lines in admitted and non-admitted markets. The role involves providing high-quality analyses, effective communication, and supporting profit, growth, and operational objectives. The successful candidate should possess strong analytical and communication skills, and the ability to work in a fast-paced, collaborative environment. The position may be filled as a Senior Actuarial Analyst Grade 16 or an Actuary Grade 18 based on experience. Responsibilities include clear communication of technical actuarial work, thought partnership on strategy, production of semi-annual profitability reviews, complex actuarial analyses, cross-functional partnership, training of underwriters, and actuarial support for new programs. Qualifications include a Bachelor's degree, preferably a Master's degree, ACAS/FCAS, minimum 5-7 years of relevant experience, sound knowledge of actuarial techniques, strong communication skills, ability to motivate and mentor, and advanced computing skills.

Network & Security Engineer

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is seeking a bilingual F5 BIG-IP Specialist to ensure smooth operation of customers' IT infrastructure. The role involves managing traffic, diagnosing and resolving issues, and collaborating with cross-functional teams. The ideal candidate should have at least 5 years of experience in IT infrastructure management, strong hands-on experience with F5 BIG-IP systems, and knowledge of traditional network devices. Fluency in Japanese and understanding of Japanese work culture are required. The role offers opportunities for growth, working with cutting-edge technologies, and contributing to innovative solutions.

Data & AI Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Data & AI Senior Consultant to drive transformative power of data & AI, collaborating with customers to envision and conceptualize strategic applications. The role involves unleashing AI technology potential, leading workshops, and crafting ingenious approaches to design, build, deploy, and govern complex AI models. The ideal candidate should have 7+ years of AI and Data consulting experience, excellent communication skills, and a growth mindset. Kyndryl offers unlimited opportunities for learning, training, and career growth, fostering a diverse and inclusive work environment.

ITSM Partner Solutions Lead, EMEA

Company: Atlassian

Location: Amsterdam, Netherlands / Remote

Posted Jan 23, 2025

Lead Protection & Control Engineer - Technical Application Engineering

Company: GE Vernova

Location: Remote

Posted Jan 23, 2025

The Consulting Application Engineer (CAE) - Protection and Control role involves providing expert consultant services in a presales and post sales environment for GE Grid Automation's Protection & Control product portfolio. Key responsibilities include guiding customers in planning and development of technical solutions, assisting with proposal development, and providing technical support during customer presentations and demonstrations. The role requires a Bachelor's Degree in Electrical Engineering, a minimum of 8 years of experience in power system protection and control, and excellent communication and presentation skills. The position is remote and located in the South (United States), with a base pay range of $98,400.00-$140,000.00 USD annual, plus a 10% variable incentive bonus.

Lead Test Systems Design Engineer - Avionics

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 23, 2025

GE Aerospace is seeking a Lead Test Systems Design Engineer - Avionics in Grand Rapids, MI. The role involves designing and developing automated test systems (ATEs) and test programs for electronic avionics assemblies. The ideal candidate should have a BS in Electrical Engineering, Computer Engineering, or Computer Science, with 5+ years of experience in Test Systems Design. They must possess circuit design capability for test equipment, strong communication skills, and the ability to lead development of test equipment through all project phases. The position offers a blend of onsite and hybrid work arrangements, with an extensive corporate relocation package available. The base pay range is $90,000-$130,000, with additional benefits including healthcare, retirement plans, and tuition assistance. GE Aerospace values innovation, diversity, and collaboration, offering opportunities to work on cutting-edge projects and contribute to the future of sustainable flight.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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