Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Website Operations Manager (100% Remote)

Company: US Foods

Location: Remote

Posted Jan 23, 2025

US Foods is seeking a Web Operations Manager to manage the evaluation, direction, enhancements, and execution of their website, usfoods.com. The ideal candidate will collaborate with cross-functional teams to deliver front-end development and management of their Adobe Experience Manager CMS instance. Responsibilities include website presence evaluation, development management, Adobe Experience Manager (AEM) management, collaboration with digital content creators, content updates, quality assurance, performance monitoring, user experience enhancement, SEO optimization, security management, and staying updated with industry trends. The role is remote, with a preferred qualification of Adobe Experience Manager certification. Expected compensation ranges from $80,300 to $120,000 depending on location.

Senior Staff Software Engineer, Ads Formats

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with 97M daily active users, is seeking a seasoned technical engineering leader. The role involves enhancing product development velocity, standardizing formats infrastructure, and accelerating new formats innovation. The ideal candidate should have at least 10 years of technical leadership experience, expertise in the ads domain, and a track record of delivering high-impact ad products. Benefits include comprehensive healthcare, 401k matching, flexible vacation, and more.

UX Designer II-III

Company: WEX

Location: Remote

Posted Jan 23, 2025

Director of Product, Data

Company: Axios

Location: Remote

Posted Jan 23, 2025

Axios is seeking a Director of Product to lead data initiatives and consumer insights. The role involves developing world-class data products, interfacing with stakeholders, and supporting product leads. The ideal candidate is a strategic thinker with expertise in data strategy, collaboration, and leadership. They should have experience in educating on data initiatives, strong communication skills, and proficiency in SQL. The role offers a salary range of $180,000 - $220,000, along with comprehensive benefits including health insurance, retirement plans, and flexible work policies. Axios is committed to diversity and inclusion.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Collateralized Loan Obligation (CLO) .Net/SQL Lead Developer - Vice President

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 23, 2025

Deutsche Bank is seeking a Vice President with extensive experience in .Net and SQL Server applications to lead the development of the Solvas platform for their CLO and Structured Credit business. The role involves guiding a team, contributing to platform enhancements, and fostering a collaborative environment. The bank offers a diverse workplace, hybrid working model, competitive compensation, and various benefits. The ideal candidate should have strong communication skills, be self-motivated, and have experience managing development teams.

Product Designer

Company: Hometap

Location: Boston, MA / Remote

Posted Jan 23, 2025

Hometap, a recognized great place to work by The Boston Globe and Forbes, is seeking a Product Designer. The role involves designing innovative, user-friendly digital experiences, conducting user research, and collaborating with cross-functional teams. Hometap offers competitive compensation, healthcare coverage, unlimited PTO, and a strong culture. The ideal candidate should have 3+ years of product design experience, proficiency in Figma and Jira, and strong user empathy.

Project Manager for Multi Cloud Project

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 23, 2025

Kyndryl is seeking a project manager with experience in distributed system construction, technical leadership, and customer coordination. The role involves project management tasks, quality control, and failure handling in a cloud environment. The ideal candidate should possess strong analytical skills, high personal drive, and a growth mindset. Kyndryl values diversity and inclusivity, offering opportunities for professional development and a supportive work environment.

Enterprise Architect - Fortinet Expert

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join as Fortinet Enterprise Architects. The role involves strategic planning and completion of complex projects, serving as a thought leader on the Network Security team, and developing services with a focus on Fortinet Security solutions. The ideal candidate should have a Bachelor's degree in Cybersecurity or related field, 10+ years of industry experience, and advanced technical certifications. They must possess extensive experience in advisory and consulting roles related to network security, with a focus on strategic security architectures and solutions. Exceptional communication skills and the ability to prioritize tasks are required. CDW offers a culture that values diverse perspectives, empowering leadership, and opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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