Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Senior Software Development Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Senior Software Development Engineer to build and maintain a distributed compute system. The ideal candidate should have 4+ years of hands-on software development experience, preferably in Go, Java, Python, or .NET. They should be comfortable with public cloud infrastructure components and have experience implementing unit and integration tests. The role involves writing testable, readable, and maintainable code, performing code reviews, and engaging in technical discussions. The candidate will also proactively automate processes, improve code quality, and participate in on-call rotations to support production systems. Autodesk values a culture of belonging and offers competitive compensation packages.

Territory Account Manager

Company:

Location: St. Louis, MO / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in St. Louis, Missouri. The role involves building and maintaining strong customer relationships, managing and growing existing accounts, and bringing in new business. Uline offers comprehensive training, mentorship, and a range of benefits including complete insurance coverage, 401(k) with employer match, paid holidays, and generous paid time off. The company culture emphasizes incredible service, quality products, and same-day shipping. As a Sales Account Manager, one can expect to design their day, manage accounts across various industries, and have opportunities for travel and career growth.

Power Electronics Field Sales Representative

Company: Arrow Electronics

Location: Remote

Posted Jan 23, 2025

Richardson RFPD, an Arrow Company, is seeking an experienced Field Sales Representative for a Power Electronics role in the Central or Eastern U.S. The ideal candidate will have at least 5 years of related sales experience, a 4-year degree, and a strong understanding of high power components. Key responsibilities include demand creation, relationship management, and driving new opportunities within accounts. The role involves working closely with suppliers and customers, understanding their needs, and translating them into Richardson RFPD's requirements. The company offers competitive compensation, benefits, and growth opportunities.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

Lead BI Analyst

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites a Lead BI Analyst to optimize digital user journey and enhance website/mobile app performance. The role involves building KPIs, automating dashboards, and creating innovative solutions. Candidates should have a Bachelor's degree with 3+ years in advanced analytics, Python expertise, and knowledge of BI/visualization tools. CDW values collaboration, integrity, inclusivity, and personal growth, offering a supportive work environment with diverse perspectives.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Channel Account Manager, MCR (Florida)

Company: Cloudflare

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

Related Pages