Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Senior Web Analyst - (Fort Lauderdale, FL)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Web Analyst with 5+ years of experience in web analytics. The role involves analytics implementation, data analysis, conversion rate optimization, SEO support, and cross-functional collaboration. The ideal candidate should have expertise in web analytics tools, statistical analysis, and data visualization. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Biosciences Sales Development Program Representative - West Region

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Sales Development Program (SDP) in the Biosciences Division (BID) is designed to advance the careers of high-potential individuals with laboratory, sales, and customer-facing experience. The program includes commercial and product training, job shadowing with salespeople and subject matter authorities, and networking opportunities. Candidates should have a Bachelor's in Life Sciences, 3+ years of work experience, and a relevant scientific background. Successful completion of the program prepares individuals for a territory commercial role within the Biosciences commercial organization. Compensation includes an hourly pay range and a comprehensive Total Rewards package.

Staff Software Engineer, Core Platform

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, designing user-friendly software, contributing to new products, and mentoring colleagues. Qualifications include 6+ years of Java experience, passion for JavaScript, knowledge of modern UI frameworks, analytical skills, and project management abilities. The role offers a competitive base pay, equity, variable compensation, and comprehensive benefits. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.

Premier Sales Executive South Florida

Company: Prudential Financial

Location: Miami, FL / Remote

Posted Jan 23, 2025

Prudential's Group Insurance Distribution organization is seeking a strategic Premier Sales Executive for the GI Distribution Premier Accounts team. The role involves evaluating and quoting on Premier Account cases, building relationships with key producers and consultants, and negotiating the best pricing. The ideal candidate should have demonstrated success in selling financial or health insurance, understanding of underwriting concepts, and strong relationship-building skills. Prudential offers competitive compensation, benefits including health insurance, 401(k) plan, and wellness programs, and opportunities for continuous improvement and professional development.

Director, Tax

Company: Equinix, Inc

Location: Amsterdam, Netherlands / Remote

Posted Jan 23, 2025

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Denver, CO / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with customer-centric industry transformation sales teams, marketing, product, customer success, and implementation partners to verticalize ServiceNow's Consumer Goods industry solutions. The ideal candidate should have extensive Consumer Goods industry experience, knowledge of leveraging technology for transformation, and a proven track record in a customer-facing role. Responsibilities include developing a customer-focused pipeline, progressing sales pipeline, partner development, solution design, and analyzing business trends. The role requires exceptional presentation skills, ability to build trusted advisor relationships, and a business-building mindset.

Key Accounts Executive - Germany

Company: Datadog

Location: Remote

Posted Jan 23, 2025

Datadog, a global SaaS business, is seeking an experienced Enterprise Sales Executive. The role involves prospecting into large companies, maintaining relationships, negotiating terms, and expanding territory. The ideal candidate has 5+ years of closing experience, a track record of meeting/exceeding sales goals, and experience in tech companies. Benefits include continuous sales training, new hire stock equity, and a friendly workplace culture.

Learning and Talent Management Business Partner

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a dynamic Learning and Talent Management Business Partner to develop and implement a strategic, multi-year roadmap for assigned business units. The role involves working closely with People Business Partners and business leaders to understand their needs and design relevant solutions. The ideal candidate should have 5+ years of focused experience in leadership development, a Master's degree in Organization Development, HR, or a related field, and strong problem-solving skills. The position offers the opportunity to be part of a forward-thinking team driving transformative change and making a significant impact on the organization's future.

Design Director, Global Brand

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Design Director to lead its brand and strategy team. The role involves developing and scaling the ServiceNow brand identity, driving a design-led vision, and fostering an inclusive design culture. The ideal candidate should have 12+ years of design experience, 7+ years of people management, and a proven track record in leading integrated brand efforts. They must be comfortable with creative tools, have strong communication skills, and be able to influence marketing and business leadership.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

Related Pages