Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Sr. Security Researcher - Cloud Security (Remote, CAN)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a senior researcher for its Cloud Content team. The role involves conducting security research, translating findings into direct security value, and staying ahead of emerging threats in cloud and Linux environments. The ideal candidate will have proven expertise in security research, particularly in cloud infrastructure and Linux, and experience with cloud-native services, threat research, and containerization technologies. They will collaborate with cross-functional teams, provide cloud security thought leadership, and contribute to the development of advanced cloud security models.

Enterprise Account Executive

Company: SmartRecruiters

Location: Remote

Posted Jan 23, 2025

SmartRecruiters is a globally focused tech employer, recognized as a strategic leader in recruitment technology. They offer a cloud-based hiring platform, trusted by 4000+ companies worldwide. The company fosters a collaborative, diverse, and remote-friendly work environment, offering competitive salaries and generous equity. They are seeking an Enterprise Account Executive with 5+ years of enterprise cloud software sales experience to acquire new logos by taking a solutions approach to enterprise deals across multiple verticals.

SR Software Engineer II

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, seeks a Senior Software Engineer II - Data to lead technology projects, build and manage data pipelines, and collaborate with various teams. The role involves working with Azure Data Pipelines, integrating with Data Lake, and engineering data sets for advanced analytics. The ideal candidate should have a BS or MS in Computer Science, 7+ years of software development experience, and hands-on experience with Azure Integration Services and DevOps toolset. CDW offers a culture of collaboration, career growth, and diverse perspectives.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Digital Strategy Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Digital Strategy expert to bridge the gap between business strategy and digital enablement. The role involves leading and partnering in developing digital-driven business, product, or technology strategies, identifying business capabilities enabled by emerging technologies, and conducting analysis to determine the best path for solving business problems. The ideal candidate will have a Bachelor's degree with 7+ years of experience in Digital Strategy, Product Management, or Digital Transformation, or a Master's degree with 5+ years of experience. They should possess management consulting experience, multiple industries experience, and expertise in Google or Adobe Analytics. Excellent communication skills, strategic thinking, and the ability to drive change are essential. CDW offers a collaborative, supportive environment with opportunities for career growth and making a significant impact in the tech industry.

CRE Large Loan Originator - Director

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 23, 2025

Deutsche Bank's Commercial Real Estate (DBCRE) Group is seeking a Large Loan Originator for its New York office. The role involves sourcing, originating, structuring, and closing $250+ million-sized commercial real estate financings. The successful candidate will work closely with various teams including loan underwriters, capital markets desk, credit risk management, and asset managers. Key responsibilities include soliciting new business, developing relationships with clients, and coordinating loan processing and closing. The ideal candidate will have a strong network in the CRE industry, a proven track record in originating large debt financing deals, and extensive real estate finance experience. Deutsche Bank offers a diverse and inclusive environment, competitive compensation, and a hybrid working model.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 23, 2025

AR Consultant

Company: CDW

Location: Remote

Posted Jan 23, 2025

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Direct Tax Manager to lead a team of tax professionals in managing US income tax compliance, audits, planning, forecasting, and accounting processes. The role involves proposing strategies to reduce corporate tax burden, managing global tax compliance calendar, and providing performance management to team members. The ideal candidate should have a Bachelor's degree, 5+ years of relevant tax experience, strong knowledge of ASC 740, and excellent communication skills. CDW values collaboration, inclusivity, and professional growth, offering a life in balance and opportunities for significant impact on organizational success.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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