Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Athlete Evaluator

Company: Area Scouts

Location: Onalaska, WI / Remote

Posted Jan 23, 2025

Area Scouts is expanding its team and seeking experienced individuals for full-time positions as sports evaluators. The roles involve working with youth athletes across various sports including baseball, basketball, softball, football, volleyball, lacrosse, and more. Candidates must have a minimum of 2 years of professional coaching or playing experience, and pass a background check. Responsibilities include conducting evaluations, providing instructions and corrective measures, and maintaining relationships with local sports organizations. The company values diversity and inclusion, and does not discriminate based on race, gender, sexual orientation, or other legally protected status.

Enterprise Account Executive - PNW/MW

Company: Doxel

Location: Remote

Posted Jan 23, 2025

Doxel AI, a company specializing in computer vision for construction, is revolutionizing the industry by providing observability platforms to construction teams. This helps them stay on schedule and on budget, reducing waste. Doxel has contributed to the construction of facilities used by many daily products and services. The company is currently scaling and has secured partnerships with major companies like Shell Oil, Genentech, and HCA Healthcare. Doxel is seeking an experienced Account Executive to focus on closing large enterprise deals in the PNW, Rockies, and midwest regions. The role involves pipeline generation, discovery, writing business cases, and influencing budget allocation.

Software Engineer - Core Observability

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

The Core Observability team at Datadog is instrumental in shaping reliability engineering practices through efficient use of observability. They are part of the Observability SRE organization, focusing on managing Datadog's internal observability tooling and practices. Their mission is to establish golden paths and observability best practices, promoting adoption and efficiency across the organization. They partner with product and infrastructure teams to define, implement, and influence solutions for observability needs. The team uses tools like Datadog, Bazel, Temporal, Terraform, Kubernetes, and data storages. They value a hybrid workplace culture that fosters collaboration and creativity. The role involves establishing new golden paths for observability, designing internal tooling, and working with product teams to influence solutions. Candidates should have 5+ years of software engineering experience, strong problem-solving skills, hands-on experience with structured programming languages, and experience leading cross-team projects.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Territory Account Executive

Company: Cloudflare

Location: Remote

Posted Jan 23, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a sales professional with a strong technical background. The role involves acquiring new commercial accounts, expanding existing customer accounts, and driving customer engagement across various technical teams. Key responsibilities include developing and executing sales plans, building robust sales pipelines, understanding customer use-cases, and crafting compelling value propositions. The ideal candidate should have 5+ years of B2B selling experience, strong communication skills, and familiarity with software and system skills. Cloudflare offers competitive compensation, benefits, and a mission-driven work environment.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Site Reliability Engineer

Company: WEX

Location: Remote

Posted Jan 23, 2025

Payzer, a WEX Company, is seeking a Site Reliability Engineer to maintain and optimize their cloud-based systems and applications. The role involves managing AWS infrastructure, updating deployment pipelines, monitoring system performance, collaborating with development teams, implementing security best practices, participating in on-call rotations, and continuously adopting new technologies. The ideal candidate will have a Bachelor's degree in Computer Science or related field, hands-on experience with Linux, AWS, Docker, Terraform, Gitlab, RDS, MySQL, and Datadog. AWS certification is preferred.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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