Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Partner Marketing Manager

Company: Dropbox

Location: USA

Posted Nov 27, 2024

The role is focused on building and executing a strategic partner marketing plan to support the global gotomarket strategy. The role will work with key stakeholders to build and execute an integrated marketing strategy and will play a key part in programs to launch new partner integrations.

Sr. Project & Program Manager

Company: Pinterest

Location: USA

Posted Nov 27, 2024

The Internationalization team at Pinterest is looking for a Technical Internationalization Program Manager to manage the AI and Machine Translation aspect of the localization process. The role involves developing a quality measurement framework, building and maintaining linguistic assets, and identifying best industry practices for AI and MT models.

Business Consultant

Company: Quantum Metric

Location: USA

Posted Nov 27, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture. The company is looking for a Customer Success Business Consultant to drive client enablement and provide tailored training to customers.

OT Security Consultant

Company: DirectDefense

Location: USA

Posted Nov 27, 2024

DirectDefense is a leading cybersecurity firm that provides cutting-edge solutions to help organizations defend against modern cyber threats. The company is committed to improving the security posture of its clients and has a passion for security. The OT Cybersecurity Consultant role involves leading assessments of security capabilities and technologies for clients' OT environments.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 27, 2024

American Specialty Health is seeking a dynamic Practitioner Campaign Associate to join their team. The role involves supporting the practitioner recruitment team with prelaunch and execute campaigns, working directly with telerecruiters, and disseminating credentialing documents to recruiters.

Account Executive

Company: Aleph

Location: USA

Posted Nov 27, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are growing rapidly with low marketing spend. They are hiring account executives to join their growing sales team and are looking for experienced sellers with a track record of success.

Platform Engineer (Golang)

Company: EDB

Location: USA

Posted Nov 27, 2024

The job posting is for a Platform Engineer role that is 100% remote and requires experience with Golang, Python, Kubernetes, and cloud providers. The company is looking for someone with strong problem-solving skills and experience working in a distributed team.

Principal - Business Operations

Company: Kraken

Location: USA

Posted Nov 27, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Nonprofit NetSuite Consultant

Company: BPM LLP

Location: USA

Posted Nov 27, 2024

Caravel BPM Technology Solutions is a company that values people and community. They are looking for a Nonprofit NetSuite Functional Consultant to lead the implementation and configuration of NFP-specific modules in NetSuite. The company offers a total rewards package, wellbeing resources, balance and flexibility, and professional development opportunities.

Lead People Business Partner - GTM

Company: Webflow

Location: USA

Posted Nov 27, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Lead People Business Partner to support their GTM teams and are offering a competitive salary and benefits package.

Integration Engineer

Company: Cofactr

Location: USA

Posted Nov 27, 2024

Cofactr is a company that empowers those who get critical work done by bridging the gaps left by traditional supply chain management solutions. They are seeking an Integration Engineer to join their Delivery team, with a focus on building, maintaining, and troubleshooting integrations using the Prismatic platform.

Product Engineer - Dashboard & Admin Portal

Company: WorkOS

Location: USA

Posted Nov 27, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role is for a software engineer to work on the dashboard and admin portal, with responsibilities including introducing new features and integrating products.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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