Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Product Director

Company: RTS

Location: USA

Posted Nov 27, 2024

The job posting is for a Product Director at Evo, a fighting game tournament and convention. The role involves leading the development and expansion of Evo's brand globally, overseeing event activations, and managing a team of endemic individuals. The job requires experience in developing conventions or festival products, team leadership, and exceptional documentation and communication skills.

Harvest Expert

Company: Harvest

Location: USA

Posted Nov 27, 2024

Harvest is a software company that helps businesses thrive by providing tools for time management and customer support. The company values its customers and employees, and offers a range of benefits and opportunities for growth.

Board Certified Behavior Analyst

Company: Crystal Care ABA

Location: USA

Posted Nov 27, 2024

CrystalCare ABA is seeking Board Certified Behavior Analysts (BCBAs) to join their team. As a BCBA, you will design and oversee personalized ABA therapy programs for individuals with autism. The company offers a supportive and collaborative work environment, flexible scheduling options, and opportunities for career growth and professional development.

Benefit Advisor - No Experience necessary!

Company: Globe life: AIL Division

Location: USA

Posted Nov 28, 2024

The job posting is for a Benefits Advisor position at Conexcom, which involves assisting union employees and new members with understanding and signing up for voluntary group benefits. The responsibilities include explaining benefits, developing plans, resolving inquiries, and expanding business reach. The qualifications include previous experience in customer service, ability to build rapport, strong negotiation skills, and excellent communication skills.

Lead Product Manager, Audience AI

Company: Attentive

Location: USA

Posted Nov 27, 2024

The job posting is seeking a Lead Product Manager to own the rollout of Audiences AI product, a innovative targeting product that helps brands target the right person with the right message. The leader will have ownership over the success of the product and will collaborate with engineering, product design, and go-to-market teams.

Social Media & Influencer Manager

Company: Lumos

Location: USA

Posted Nov 27, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for a social media and influencer management expert to join their team and help build out their social media communications and influencer outreach functions.

Technical Product Manager - SaaS Security SME

Company: AppOmni

Location: USA

Posted Nov 27, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Technical Product Manager to work on a product that helps secure customers and their data. The role requires strong understanding of SaaS application security, experience in defining and implementing security posture policies, and excellent collaboration and communication skills.

Content Manager

Company: Buildout

Location: USA

Posted Nov 27, 2024

Buildout is a company that provides CRE software products and services to help brokers find and transact properties. They are looking for a Content Manager to guide and develop the content creation process for their brand. The ideal candidate will have a keen eye for detail, be highly creative, and possess excellent knowledge of consumer and content trends.

Product Manager - WhatsApp Messaging

Company: Twilio

Location: USA

Posted Nov 28, 2024

Twilio is a company that is shaping the future of communications, with a focus on innovative solutions and a strong culture of connection and global inclusion. The company is looking for a Product Manager to lead the development of WhatsApp business messaging, with a focus on delivering personalized customer experiences.

Tech Leader

Company: Finalsite

Location: USA

Posted Nov 28, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of product managers, designers, software engineers, and quality assurance analysts who work together to build and maintain their comprehensive web-based software solutions.

Enterprise Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 28, 2024

Octopus Deploy is a company that provides Continuous Delivery and GitOps solutions. They have a remote approach-first and a transparent compensation system. The company is looking for an Account Executive to join their team.

Senior Business Data Analyst

Company: Olo

Location: USA

Posted Nov 28, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a Senior Business Data Analyst to join their central analytics team. The role involves developing and maintaining reporting, conducting deep dive analysis, and creating dashboards to visualize key performance metrics.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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