Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Lead AppDev Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 25, 2024

Rackspace Technology is seeking an experienced Enterprise Solution Architect to lead customer relationships, design and implement innovative solutions, and provide thought leadership in designing cloud-first solutions.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Nov 25, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Sr. Director, Creative Strategy, Growth Marketing

Company: Himshers

Location: USA

Posted Nov 25, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are looking for a creative strategist to oversee their creative strategy across performance campaigns.

Payroll Specialist

Company: Upwork

Location: USA

Posted Nov 25, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist with 25 years of handson Workday payroll processing experience. The ideal candidate will have comprehensive end-to-end payroll process knowledge, proficiency in payroll audits, and a deep understanding of payroll taxes and other complex tax situations.

Brand Designer

Company: Rula

Location: USA

Posted Nov 25, 2024

The text describes the importance of mental health, the company's mission to provide quality care, and the benefits of working for the company. It also highlights the company's commitment to diversity, equity, and inclusion.

VP, Consumer Communcations

Company: hims & hers

Location: USA

Posted Nov 25, 2024

The role of VP of Consumer Communications at Hims and Hers involves developing and executing a world-class communications strategy to connect with customers and drive excitement for the company's telehealth platform, services, and products. The role requires a strong background in consumer-facing public companies, experience in people management, and a proven track record of building and advancing groundbreaking narratives.

Finance Systems Analyst

Company: ActiveCampaign

Location: USA

Posted Nov 25, 2024

ActiveCampaign is seeking a Finance Systems Analyst to manage their finance ERP Workday Adaptive Planning. The role involves optimizing financial systems, enhancing forecasting techniques, and educating finance team members. The company offers a range of benefits, including comprehensive health and wellness benefits, open paid time off, and a generous 401k matching program.

Enterprise Growth Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 25, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for an Account Executive to join their team and help identify potential client opportunities and generate new business.

Senior Visual Brand & UI Designer

Company: TeamSnap

Location: USA

Posted Nov 25, 2024

TeamSnap is a sports and communication platform that empowers its people to bring big ideas and tiny egos. They are seeking a Senior Visual Brand and UI Designer to join their product design team. The company offers a range of benefits, including unlimited PTO, paid parental leave, and a generous home office allowance.

Senior Developer

Company: Speak4

Location: USA

Posted Nov 25, 2024

Speak4 is a technology startup that makes it simple for organizations to empower their supporters to speak up for the causes they believe in via an innovative frictionless digital advocacy platform. The company is looking for an experienced developer to join their creative team and contribute to the development of their product.

Delivery Manager

Company: Oddball

Location: USA

Posted Nov 25, 2024

Oddball is hiring a Delivery Manager to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact. The job requires experience in agile development, project management, and working with multidisciplinary teams.

Director Customer Success

Company: LivePerson

Location: USA

Posted Nov 25, 2024

LivePerson is a company that provides a conversational cloud platform for customer interactions. They are looking for a Director of Customer Success to lead their customer success team in North America. The role involves ensuring maximum net revenue retention, driving customer outcomes, and reducing churn.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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