Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Equipment Sales Manager

Company: Johnson Controls

Location: USA

Posted Nov 25, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, paid vacation, and comprehensive benefits package. The company is looking for a sales leader with 10+ years of industry experience to lead the HVAC Equipment sales business and develop long-term customer relationships.

Site Reliability Engineer

Company: Provision IAM

Location: USA

Posted Nov 25, 2024

Provision IAM is a leading software and services company specializing in Identity and Access Management IAM solutions. They are looking for a Senior Site Reliability Engineer to join their DevOps team, with a focus on automation, reliability, and security.

Commercial Project Manager, Professional Services, Specialty Contractors

Company: Procore Technologies

Location: USA

Posted Nov 25, 2024

Procore is looking for a Project Manager to oversee projects that support specialty contractor clients in maximizing the impact of Procore's technology on their operations. The role requires a consultative mindset, strong project management skills, and the ability to work independently.

Senior QA Automation Engineer

Company: Upgrade

Location: USA

Posted Nov 25, 2024

Upgrade is a fintech company that provides affordable and responsible credit mobile banking and payment products to everyday consumers. The company has received recognition for being a best company for Diversity Women Culture and Veterans and is looking for new team members to join a team of 1850 talented and dedicated professionals.

Director of Product Marketing

Company: Cyberhaven

Location: USA

Posted Nov 25, 2024

Cyberhaven is a company that is revolutionizing data protection through AI technology. They are looking for a product marketing team member to craft compelling content and develop a PR strategy to elevate their market visibility.

Senior Partner Marketing Manager

Company: BigCommerce

Location: USA

Posted Nov 25, 2024

BigCommerce is looking for a Senior Partner Marketing Manager to create and drive marketing strategy and campaign execution with top partners. The ideal candidate is an experienced marketer who can build and execute integrated marketing campaigns to drive revenue.

Principal AD Engineering Solutions Architect

Company: Sanford Health

Location: USA

Posted Nov 25, 2024

Sanford Health is seeking a Principal AD Engineering Solutions Architect to lead the design, implementation, and management of Active Directory and Microsoft 365 environments. The ideal candidate will bring deep technical expertise, strategic vision, and leadership to enhance Active Directory services and M365 solutions.

Registered Nurse Acute Care Virtual Health

Company: UCHealth

Location: USA

Posted Nov 25, 2024

UCHealth is a dynamic team that improves lives through top-of-scope practice, multidisciplinary team approach, and evidence-based practice. They offer a competitive total rewards package, including a five-year incentive bonus, and invest in their workforce through education and wellness benefits.

Principal Product Manager

Company: Unanet

Location: USA

Posted Nov 25, 2024

The job posting is for a Principal Product Manager position at Unanet, a company that provides Enterprise Resource Planning (ERP) software. The role involves driving the next iteration of Time and Expense functionality, establishing deliverables, and collaborating with engineering teams. The company values customer focus, driven outcomes, and employee ownership.

Financial Services Consulting Technical Lead

Company: NTT DATA

Location: USA

Posted Nov 25, 2024

NTT DATA is seeking a Financial Services Consulting Technical Lead to join their team in the United States. The role involves leading and supporting credentialling conversations with prospective clients, engaging with financial institutions and merchants to understand their payments requirements, and designing and developing payments architecture solutions.

Marketing Operations Manager

Company: SQUIRE

Location: USA

Posted Nov 25, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them attract and retain customers, manage shop operations, and increase revenue. The company is looking for a Marketing Operations Manager to join their growing team.

Control-M Administrator

Company: Cognizant

Location: USA

Posted Nov 25, 2024

The job posting is for a ControlM Administration resource with 10+ years of experience. The role involves providing analysis, documenting, and diagramming work for handoff, and requires a good feel for all platforms. The job is project-based and involves working closely with Architects, Technicians, and PMs.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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