Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

RN Home Health Hospice Visiting Nurse 4-8's Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 23, 2024

The job involves providing comprehensive skilled nursing care and services to patients in their homes, working on an interdisciplinary team for home health, palliative care, and hospice programs. Responsibilities include assessing patients, developing care plans, educating patients and families, and managing pain and symptoms. The role requires substantial nursing skills, adherence to safety standards, and the ability to perform various procedures. Basic qualifications include a minimum of two years of RN experience, an Associates degree in Nursing, a valid RN license, and a clean driving record. Preferred qualifications include Horizon for home care system experience and a Bachelor's degree in Nursing.

Lead Software Engineer

Company: Leidos

Location: Washington DC

Posted Nov 23, 2024

The Leidos Innovations Center is seeking a Lead Software Engineer for the Real-Time Software Branch. The role involves designing, implementing, and testing real-time software systems, as well as supervising a team of software engineers.

Policy Communications Manager

Company: M&T Bank

Location: Washington DC

Posted Nov 23, 2024

The job description is for a Communications Specialist in the Government Relations department of MampT Bank. The role involves creating materials and strategies on federal and state policy issues, working with the Government Relations team, and collaborating with other departments. The job requires a bachelor's degree in communications, business, or a related field, and a minimum of 5 years of relevant public affairs or communications experience.

Manager, Corporate Development, Transactions

Company: Capital One

Location: Washington DC

Posted Nov 23, 2024

The job posting is for a Manager role in Corporate Development Transactions at Capital One. The ideal candidate will have excellent financial modeling skills, direct involvement in mergers and acquisitions, and strong problem-solving and analytical skills.

Investor Development Lead

Company: SoFi

Location: Washington DC

Posted Nov 23, 2024

SoFi is seeking a Senior Manager to join their Capital Markets team. The role involves building relationships with institutional investors, developing strategies, and creating pitch books. The company offers a competitive benefits package and is committed to diversity and inclusion.

Software Developer - Systems Software

Company: Leidos

Location: Washington DC

Posted Nov 23, 2024

Leidos is seeking a software developer to support an Intelligence Community client's transition to Next Generation Architecture. The selected candidate will be part of a dynamic team conducting new development and OampM. The position requires experience with Java, JavaScript, and Python, and a bachelor's degree and 12+ years of experience.

Senior Software Engineer – Distributed Caching – Hybrid-Cloud (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 23, 2024

GEICO is seeking a senior software engineer to drive business transformation and platform engineering. The ideal candidate has deep technical expertise in backend systems and will lead the strategy and execution of a technical roadmap.

Respiratory Care Practitioner, Per Diem (Nights) - Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 23, 2024

The job posting is for a Respiratory Care Practitioner position requiring at least one year of experience in acute care settings. The role involves providing skilled respiratory care and diagnostic services to in-patients, urgent care, and clinic patients. Responsibilities include performing respiratory assessments, treatments, and modalities, assisting physicians in determining appropriate respiratory care, and supporting patient care, customer service, and quality initiatives. The position requires a Respiratory Care Practitioner License (Washington), Advanced Cardiac Life Support, Basic Life Support, and Registered Respiratory Therapist Certificate. Preferred qualifications include two years of experience, experience with all acute respiratory care modalities, and a graduate of a four-year respiratory therapy program.

Cloud Engineer

Company: Leidos

Location: Washington DC

Posted Nov 23, 2024

Leidos National Security Sector is seeking candidates to support an Intelligence Community client's move to Next Generation Architecture. The selected candidate will be part of a dynamic team conducting new development and OampM. The role involves analyzing customer requirements, building web services, and developing high-visibility cloud-based IT systems.

Gastroenterologist Physician

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Nov 23, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting a BC/BE general gastroenterologist for Tacoma and affiliated hospitals. The position offers a collegial, multidisciplinary environment with high-quality, evidence-based, patient-centered care. The Center for Digestive Health, a destination program for digestive health concerns, provides over 76,000 clinic visits, 55,000 endoscopic procedures, and 9,000 surgeries annually. The ideal candidate will be an exceptional clinician with strong communication skills and commitment to teamwork.

Senior Project Controls Analyst

Company: Intel Corporation

Location: Washington DC

Posted Nov 23, 2024

The job posting is for a Senior Project Controls Analyst position at Intel Federal LLC. The role involves providing project controls analysis and reports to program managers, assisting with work structuring and forecasting, and ensuring compliance with US Government requirements. The job requires a bachelor's degree in a relevant field and 4+ years of experience in project controls, program finance, or program management.

Technical Project Manager (Grade 5 & Above)

Company: Fractal

Location: Washington DC

Posted Nov 23, 2024

The company Fractal is looking for an Agile Technical Project Manager with experience in providing end-to-end management over large-scale IT implementations. The company values passion, customer focus, and empowering imagination with intelligence. It has been recognized as a Great Place to Work and a Cool Vendor by Gartner.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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