Excellent Customer Experience Jobs in Washington DC

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Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Cook (CYS) NA-06

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 09, 2024

The Child Development Center at Joint Base Lewis-McChord, WA is offering a Regular Full-Time position with benefits and a $1,000 retention bonus after 6 months. The role involves working in kitchen areas, requiring the ability to lift up to 40 lbs. and stand for extended periods. Applicants must be at least 18, have 6 months of related experience, and pass background checks. The position is open to U.S. Citizens and Non-Citizens within the local commuting area, including incoming military spouses and ISMP preference eligible candidates.

Contracts Administrator

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A nationally recognized leader in education in the Washington DC Area is seeking a seasoned Contracts Administrator. The role offers an opportunity to work for a Local University and tuition reimbursement after a year. Primary responsibilities include contract administration, proposal preparation, negotiation, and customer relationship management. The ideal candidate should have a Bachelor's degree in Business Administration or related field, 3-7 years of experience as a contracts administrator, and expert knowledge of contractual and government regulations. U.S. Citizenship and potential security clearance are required.

Customer Success Analyst, Government

Company: Predata

Location: Washington, DC

Posted Nov 09, 2024

Predata, a predictive analytics startup, is seeking a Customer Success Analyst for its Government Team in Washington, D.C. The role involves supporting customers in using the Predata platform, demonstrating its capabilities to prospective clients, and collaborating with various teams to develop product features. The ideal candidate should have a degree in a related field, 2-5 years of experience in the national security space, strong international affairs background, and teaching/training experience. Competitive compensation and benefits package is offered.

Property Accountant

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A local startup seeks a well-established Property Accountant for rapid expansion. The ideal candidate should have a relevant degree, experience, and a positive attitude. Responsibilities include journal entries, bank reconciliations, rent postings, and reporting. The role also involves assisting with audits and ad hoc requests.

NON-MEDICAL CLINICAL COUNSELOR / SOCIAL WORKER / PSYCHOLOGIST

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer will not be accepted. The position requires US citizenship, federal employment suitability, direct deposit, E-Verify, and a valid driver's license. New hires must pass a security clearance check. Males born after 12-31-59 must register for Selective Service. The role may involve travel and requires a government credit card for travel-related purchases. Applicants must have a master's or doctoral degree in a relevant field, a state or US territory license, and two years of post-masters supervised clinical experience. The position is a TIER TWO clinical care practitioner and may require irregular hours, including nights, weekends, and holidays.

Cook Leader All American

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The role involves assisting a supervisor in training, guiding, and supervising kitchen staff, including cooks and food service workers. The position requires understanding of kitchen equipment operation, food storage, menu composition, and staff training. It necessitates skills in food preparation, planning, coordination, and time sequencing. The candidate must possess basic reading, writing, and math skills, and be able to interpret complex recipes. A high school diploma or equivalent is required. The role involves moderate physical effort, flexible scheduling, and working in various conditions. Successful completion of a National Agency Check (NACI) background check and obtaining a Food Handler's Certificate are mandatory. The position offers a comprehensive benefits package.

Director Office of Communications Education and Outreach

Company: Other Agencies and Independent Organizations - Advisory Council on Historic Preservation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This position is in the excepted service and not subject to competitive service procedures. Merit promotion procedures do not apply. Applicants must meet the Specialized Experience for the series to which they are applying, including professional level work in planning, developing, and executing communications and outreach efforts. A preliminary background check is required before a new employee can begin work. Federal employees or individuals with an existing completed background investigation may not be required to undergo another background check. A career with the U.S. government provides employees with a comprehensive benefits package.

CYS Assistant Director NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 09, 2024

The Clarkmoor Child Development Center at Joint Base Lewis-McChord, WA is seeking applicants for a Regular Full-Time position. Eligible candidates must be 18 or older, have proof of education, and meet health requirements. Experience in child development or related fields is required, along with the ability to teach children, develop programs, and supervise staff. Applicants should provide relevant transcripts. The position involves working Monday-Friday from 0530-1800, with occasional evenings and Saturdays. The closing date has been extended, and referrals will be sent upon request.

Line Cook - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 09, 2024

Ned's Club Washington DC is seeking a Line Cook to join their culinary team. The club, located in a neoclassical building near the White House, offers three restaurants with unique cuisines and hosts various events. The Line Cook will support the team in preparing and serving dishes, maintaining a clean kitchen, and ensuring a seamless guest experience. The role offers competitive pay, benefits, and opportunities for career growth. Previous kitchen experience and a passion for food are required.

SQL Developer

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

The job posting is for a SQL Server Developer position, requiring expertise in designing and developing large scale database schemas, stored procedures, and processes. The role involves working with clients to understand data needs, implementing advanced ETL processes, and assisting in database migrations. The ideal candidate should have experience with Microsoft SQL Server 2005/2008/2012, understanding of advanced SQL Server features, and proficiency with dynamic SQL. Strong organizational, problem-solving, and communication skills are essential, along with the ability to work in an agile environment and manage multiple projects.

Associate Director for Curatorial Affairs

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The text describes a job opening for the position of Associate Director, Office of Curatorial Affairs (OCA) at the National Museum of American History (NMAH). The OCA is a central office responsible for developing, preserving, and interpreting the museum's scholarship and collections through research, exhibitions, and outreach. The role requires a degree in museum work or a related field, with a Ph.D. preferred. Applicants must have specialized experience in managing curatorial functions of a large museum, with a focus on American History. The role involves leadership, budgeting, and managing a diverse workforce. The position is a Public Trust/Moderate Risk role, requiring a pre-employment background investigation.

Hostess/Cashier All American

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The text describes a job position in the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves cashiering tasks, greeting guests, and ensuring smooth operation of the business. The position requires a National Agency Background (NACI) Check, availability for varying shifts, and completion of a sanitation training course. The candidate must have knowledge of cash register operation, be neat in appearance, and work well with the public. No educational requirement is specified, and salary is dependent on experience and/or education. The job offers a comprehensive benefits package as part of a U.S. government career.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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