Excellent Customer Experience Jobs in Washington DC

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Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Child and Youth Program Leader

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 08, 2024

The text describes a position in a Child and Youth (CY) program, where the incumbent provides specialized developmental care and instruction for children and youth aged 6 weeks to 18 years. The role involves guidance, assistance, and mentoring for CY Program Assistants, working under the direction of a supervisor. The position requires a range of qualifications including knowledge of child development principles, skills in applying laws related to child abuse prevention, and the ability to train employees. The incumbent must also complete various checks and tests, including drug testing, background checks, and a pre-employment physical. The role is highly regulated due to its nature, with strict requirements for certifications, clearances, and adherence to Federal and State laws.

Staff Nurse - Urgent Care/Med Surg Tele Float (Per Diem Bellevue/Capitol Hill)

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 08, 2024

The job involves providing nursing care to patients on an on-call basis, adhering to Kaiser Foundation Health Plan of Washington's standards and policies. The Registered Nurse is a key member of the healthcare team, overseeing patient assessment, formulating care plans, and collaborating with other healthcare professionals. Responsibilities include ongoing assessment of patient needs, developing care plans, providing patient and family education, and promoting health and preventive care. The role requires strong communication, problem-solving, leadership, and decision-making skills. An Associate's degree in Nursing, a Registered Nurse license, and Basic Life Support certification are required. Ambulatory care experience, primary nursing experience, and a BSN are preferred.

Rheumatologist

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 08, 2024

Virginia Mason Medical Center in Seattle, Washington is recruiting a BE/BC Rheumatologist. The position includes clinic time at Virginia Mason Seattle and Virginia Mason Edmonds Regional Medical Center. The Rheumatology Division, known for cutting-edge care, seeks a dynamic, full-time provider to join their team of 9 Rheumatologists. The ideal candidate should be a BC/BE Rheumatologist with 3+ years of experience, interested in teaching and research. The team is high-functioning, supportive, and located in a regional tertiary care institution. Benefits include excellent quality of care, diverse and inclusive environment, and a mild climate in the Pacific Northwest.

Barista - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 08, 2024

Ned's Club Washington DC is seeking baristas to join their team. The club, located in a neoclassical building with views of the White House, US Treasury, and Washington Monument, offers a range of hot and cold drinks. Baristas will prepare and serve drinks, provide exceptional customer service, and maintain a clean, safe environment. Benefits include a competitive salary, insurance, complimentary meals, and opportunities for career development.

Concession Bartender - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 08, 2024

The Bartender position at Aramark involves providing excellent guest service, preparing and serving alcoholic and non-alcoholic beverages, and adhering to all established alcohol service policies. The role requires knowledge of bartending principles, recipes, and current trends, along with strong interpersonal and organizational skills. The hourly rate of pay is $32.38, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. The ideal candidate should have previous bartending experience, be able to obtain required alcohol service certifications, and enjoy working in a fast-paced environment.

PACU RN Recovery No Call Weekends or Holidays 3-12's New Contract Differential Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The job posting is for a Registered Nurse position at Kaiser Foundation Health Plan of Washington. The role involves providing nursing care to patients, adhering to Kaiser's ambulatory nursing care standards, and collaborating with the healthcare team. Essential responsibilities include ongoing assessment of patient needs, developing care plans, and providing patient education. The ideal candidate should have an Associate's degree in Nursing, a valid RN license in Washington, and relevant experience in ambulatory care or case management. Additional preferred qualifications include a BSN degree and primary nursing experience.

ATP Order Fulfillment Specialist (m/f/d)

Company: Mondelēz International

Location: Washington DC

Posted Nov 08, 2024

The job description is for an Order Management Specialist at Mondelēz International. The role involves managing the order fulfillment process, ensuring optimal product availability, and contributing to commercial targets. The job requires good numerical analytical and logical reasoning skills, Microsoft office applications, and high-level SAP competence.

Family Medicine Physician Wanted in Well Established Clinic North of Seattle

Company: Skagit Regional Health

Location: Mount Vernon, Washington

Posted Nov 08, 2024

Skagit Regional Health is seeking Family Medicine physicians for openings in Mount Vernon, Granite Falls, or Smokey Point. The role involves joining a collaborative team, offering care to patients of all ages, and utilizing an integrated EPIC EMR platform. Qualifications include graduation from an ACGME accredited program, board eligibility/certification, and 2-3 years of experience. Benefits include a guaranteed first-year salary of $287,476, employment bonus, relocation reimbursement, CME allowance, and comprehensive benefits. Skagit Regional Health is an integrated health system serving nine communities with advanced services. Mount Vernon, the location, offers outdoor recreation, a vibrant downtown, and a family-friendly atmosphere.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Nov 08, 2024

DaVita, an outpatient dialysis center, is seeking a Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building long-term relationships with patients and their families, delivering care in a positive environment, and overseeing patient observations. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, and paid time off. The company is committed to diversity and belonging, and applications are accepted on an ongoing basis.

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Nov 08, 2024

Target is offering a job for a Security Specialist with a starting hourly rate of $20.50 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The job requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The company values teamwork, providing meaningful experiences, and ethical conduct. The ideal candidate should be at least 18, have a high school diploma, and be comfortable with physical tasks like lifting and climbing.

PACU RN Per Diem Capitol Hill

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 08, 2024

The job involves providing nursing care to a defined group of patients on an on-call basis, adhering to Kaiser Foundation Health Plan of Washington ambulatory Nursing Care Standards, the Nursing Code of Ethics, and Kaiser policies. The Registered Nurse is an integral member of the healthcare team, overseeing and participating in patient assessment and formulating and implementing care plans. Essential responsibilities include ongoing assessment of patient care needs, developing a written plan of care, providing nursing interventions, and collaborating with the healthcare team. The nurse also identifies and addresses patients' educational needs, promotes health and preventive measures, and adheres to KFHPW documentation, safety, and infection control standards.

Store Supervisor 7th & I (Bilingual Mandarin or Spanish Fluency Preferred)

Company: TD Bank

Location: Washington, DC

Posted Nov 08, 2024

TD Bank is seeking a Store Supervisor for a position in Washington, District of Columbia. The role involves supervising a team to ensure operational excellence, compliance with policies, and meeting operational, customer, and sales objectives. The supervisor will manage the store, run the teller side, and handle customer escalations. Key responsibilities include driving sales and advice activities, managing risk, and promoting integrity, customer privacy, and employee safety. The ideal candidate should have a high school diploma or equivalent, preferably with an undergraduate degree, and at least 2 years of related experience. A notary license is preferred. The role requires proficiency in customer relationship tools, financial literacy, and understanding of TD's consultative approach. The candidate must be able to multi-task, have strong communication skills, and be able to supervise and lead others. TD Bank offers a competitive salary range of $25.50 - $36.00 USD, along with growth opportunities and skill development.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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