Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

A Washington Facility Needs a Locum Tenens Hospitalist GMS# JOB-2997284

Company: Global Medical Staffing

Location: Walla Walla, Washington

Posted Nov 07, 2024

The text describes a job opportunity for a Hospitalist in Walla Walla, Washington. The position requires an active state license, BC, ACLS, and handling 55-60 patients per shift. The company, a part of the CHG Healthcare family, offers competitive compensation, pre-paid travel and housing, and malpractice insurance. The company has a global reach, placing doctors in various countries, and is known for its personal service and attention to detail. It also supports the Making a Difference Foundation, providing physicians opportunities to help in needy areas.

Executive Assistant, Americas Solutions Engineering

Company: Splunk

Location: Washington, DC

Posted Nov 07, 2024

Splunk is seeking an experienced Executive Assistant to support the VP of Americas Solution Engineering. The role involves calendar management, coordinating meetings across global time zones, managing expenses, and organizing travel. The ideal candidate should have 6+ years of experience as a Senior Administrative Assistant or Executive Assistant, strong communication skills, and the ability to work in a fast-paced, dynamic environment. Splunk values diversity and offers a competitive benefits package.

Federal Associate Account Management Representative

Company: FiscalNote

Location: Washington, DC

Posted Nov 07, 2024

FiscalNote is seeking an Account Management Representative for a high-growth technology startup. The role involves managing client relationships, strategic planning, identifying up/cross-sell opportunities, and maintaining high-level interactions with policy and legal professionals. The ideal candidate is empathetic, personable, intellectually curious, and resilient, with a proven track record in account management. The base salary is $50,000 per year. FiscalNote values diversity and inclusivity, offering flexible benefits and remote work options.

Exciting Gastroenterology Opportunity at Lourdes Medical Center in Pasco, WA

Company: LifePoint Health

Location: Pasco, Washington 99301

Posted Nov 07, 2024

Lourdes Medical Center in Pasco, Washington is recruiting a Gastroenterology Physician. The position offers a collaborative environment, advanced facilities, and an established network. Compensation includes a competitive salary between $450K and $650K, CME support, sign-on bonus, medical debt assistance, relocation assistance, and comprehensive benefits. The role also provides career development opportunities. Lourdes Health Network, which includes Lourdes Medical Center, Lourdes Counseling Center, and Lourdes West Pasco, is committed to diversity and inclusivity.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 07, 2024

The MLT role involves performing various laboratory testing procedures, from waived to high complexity, encompassing pre-analytic, analytic, and post-analytic phases. This includes quality control, specimen processing, and computer data entry. The MLT also serves as a technical resource, resolving problems, answering technical questions, and providing customer service. Essential responsibilities include participating in performance improvement activities, test method evaluations, and possibly overseeing lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

A Washington Facility Needs a Locums Hospitalist GMS# JOB-2997370

Company: Global Medical Staffing

Location: Walla Walla, Washington

Posted Nov 07, 2024

The text describes a job opportunity for a Hospitalist in Walla Walla, Washington. The position requires an active state license, BC, ACLS, and involves working nights with a 7 on / 7 off, 2 weeks on / 2 weeks off schedule. The employer offers competitive compensation, pre-paid travel and housing, paid malpractice insurance, and licensing assistance. The company, a part of the CHG Healthcare family, has a global reach and personal service, placing doctors in various countries including the US, Australia, New Zealand, and more. The company's purpose is to provide opportunities for doctors to practice medicine globally and contribute to communities through the Making a Difference Foundation.

Primary Care Physician

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a Primary Care Physician for a full-time position in North Tacoma. The role involves a Monday-Friday clinic with shared phone call coverage. The organization offers competitive compensation, comprehensive benefits including health, dental, vision, malpractice coverage, CME, personal time off, and a 401(k) retirement plan with employer match. Relocation assistance and a starting bonus are available. Requirements include a Medical Degree, Board Certification/Board Eligibility, Washington State Medical License, and DEA in good standing. Stable work history with excellent clinical outcomes is necessary. The organization values compassion, care, inclusion, integrity, excellence, and collaboration.

OB GYN Physician

Company: CommonSpirit Health

Location: Enumclaw, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health in Western Washington is recruiting a board-certified or board-eligible OB/GYN physician for call coverage at St. Elizabeth Hospital in Enumclaw, WA. The city, nestled near Mt. Rainier, offers diverse activities and a high quality of life. Benefits include malpractice insurance, a 401(k) retirement plan, and a competitive pay range of $160.00 - $160.00 per hour.

A Locums Family Practice Physician Is Needed in Washington GMS# JOB-2997137

Company: Global Medical Staffing

Location: Washington

Posted Nov 07, 2024

The text describes a job opportunity in Family Medicine in Washington, USA. The company, a part of the CHG Healthcare family, offers competitive compensation, pre-paid travel and housing, and malpractice insurance. They have a global reach, placing doctors in various countries including Australia, New Zealand, Guam, the Caribbean, Canada, China, and the US. The company prides itself on personal service, speed, and attention to detail. They also have a foundation, Making a Difference, that provides opportunities for physicians to help where it's needed most, both in the US and abroad.

Customer Success Project Specialist

Company: Thomson Reuters

Location: Washington, DC

Posted Nov 07, 2024

Thomson Reuters is seeking a Customer Success Project Specialist to support the transformation of customers in the Global Large Law space. The role involves assisting in project management, developing plans, maintaining stakeholder relationships, and contributing to deliverables. The ideal candidate should have a Bachelor's Degree, progressive project management experience, and familiarity with legal industry transformation projects. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The role is based in various metro locations including Los Angeles, New York City, San Francisco, Washington, DC, and remote, with a base compensation range of $102,200 - $208,800.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 07, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Physician Fam Med without OB

Company: CommonSpirit Health

Location: Lakewood, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a full-time physician for a growing practice at Franciscan Medical Clinic, Lakewood, WA. The role involves caring for patients with compassion, inclusivity, integrity, and excellence, while collaborating with colleagues. The pay range is $112.37 - $158.52 per hour.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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