Excellent Customer Experience Jobs in Washington DC

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Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Medical Director Cardiovascular Service Line

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering high-quality patient care and exceptional patient experience. The Medical Director of the Cardiovascular Service Line (CVSL) is responsible for strategic development, management, and clinical operations of the CVSL across the health system. This role involves leading and representing the CVSL at the national level, ensuring seamless integration of services, and driving clinical excellence. The director is also accountable for physician development, quality initiatives, and strategic growth of the CVSL, aligning with VMFH's vision of a high-performing, high-value system of care.

Locum Tenens Job in WA for Hematologist/Oncologist GMS# JOB-2997242

Company: Global Medical Staffing

Location: Auburn, Washington

Posted Nov 07, 2024

The text describes a job opportunity in Hematology Oncology in Auburn, Washington. The position requires an active state license, BC or BE, and experience with EPIC or Beacon. The candidate will handle 15 patients per shift, primarily dealing with solid tumor cases. The job offers competitive compensation, pre-paid travel and housing, malpractice coverage, and credentialing assistance. The company, with a global reach, provides personalized service and is part of the CHG Healthcare family, ensuring resources and support. The company's purpose is to enable doctors to practice medicine worldwide and contribute to the Making a Difference Foundation.

Sr. Industrial Security Analyst

Company: SpaceX

Location: Washington, DC

Posted Nov 07, 2024

SpaceX, a company dedicated to making human life on Mars possible, is seeking a Multidisciplinary Industrial Security Officer for its Washington, DC office. The role involves managing SAP, SCI, and collateral security, supporting physical security programs, and coordinating additional security requirements. The ideal candidate should have 5+ years of NISPOM-related security experience, 7+ years in a SCI/SAP environment, and an active Top Secret clearance with SCI eligibility. Preferred skills include a degree, strong knowledge of security policies, and familiarity with specific systems. The position offers a competitive salary, comprehensive benefits, and the opportunity to work on exciting, mission-critical projects.

AWS Security Engineer

Company: IBM

Location: US Washington

Posted Nov 07, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves implementing and maintaining AWS security controls, performing security architecture reviews, and monitoring security alerts. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Product Marketing Manager, Product Compliance & Privacy

Company: Meta

Location: Washington, DC

Posted Nov 07, 2024

Meta is seeking a Product Marketing Manager for Product Compliance & Privacy. The role involves working closely with multiple internal stakeholders, influencing product leadership, and shaping internal and external narratives for compliance work. The ideal candidate should have extensive experience in product marketing, product strategy, or a related field, with a strong background in quantitative analysis and consumer insights. They must be able to build consensus, manage large programs, and thrive in a dynamic environment. Meta offers competitive compensation, benefits, and the opportunity to shape the future of social technology.

Principal Associate - Client Development

Company: Capital One

Location: Washington DC

Posted Nov 07, 2024

Capital One is looking for a Principal Associate to join the Partnerships Team. The role involves partnering with top merchants, integrating Capital One Shopping's products and services, and leveraging data to optimize business. The ideal candidate will have strong strategic analytical and data analysis skills, excellent communication skills, and experience in client-facing sales or account management.

OBGYN opening in Washington

Company: Archway Physician Recruitment

Location: Wenatchee, Washington

Posted Nov 07, 2024

An OBGYN position is available in Wenatchee, WA, a city known for its sunny climate and outdoor activities. The job is full-time, permanent, and employed, with a collegial team of 8 Physicians and 1 NP. The call schedule is 3 days/month, and OB hospitalists cover Fridays, Sundays, and holidays. The pay range is $342,243 to $369,992 with a competitive benefits package. Wenatchee offers a family-friendly environment with excellent schools, parks, and recreational activities, and no state income tax.

Washington Facility Is Seeking a Locum Tenens Hematologist/Oncologist WBY# JOB-2997255

Company: Weatherby Healthcare

Location: Auburn, Washington

Posted Nov 07, 2024

Weatherby Healthcare is offering a locum tenens position in Hematology Oncology in Auburn, Washington. The role requires a BC or BE, ACLS and BLS, and DEA. The physician will handle 15 patients per day, performing medical oncology and hematology procedures. Benefits include paid malpractice insurance, pre-paid travel and housing expenses, and competitive compensation. 24-hour access to a consultant is provided, and Weatherby Healthcare is a charter member of NALTO.

Neurosurgeon

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health is seeking an experienced Neurosurgeon to join their practice at St. Joseph Medical Center in Tacoma, Washington. The successful candidate will be responsible for improving quality patient care, supporting clinical program development, and fostering a culture of engagement, well-being, diversity, and inclusion. The hospital offers state-of-the-art resources and a strong network of neuroscience physicians. The benefits package includes medical, dental, vision, malpractice insurance, and a comprehensive retirement plan with employer match. Relocation assistance is available.

Advanced Heart Failure Cardiologist

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health is recruiting for an Advanced Heart Failure Cardiologist to join their Franciscan Heart and Vascular Associates group in Tacoma, Washington. The position involves maintaining an active Advanced Heart Failure practice, inpatient rounding, and caring for patients with mechanical circulatory devices, ECMO, and pulmonary hypertension. The Center for Cardiovascular Health at VMFH is recognized for its quality and outcomes, performing over 1100 open heart surgeries, 2400 PCIs, and 2000 ablations annually. The successful candidate will work collaboratively with service line leadership, review quality data, help develop outreach programs, participate in recruitment, and educate CV Fellows and Internal Medicine Housestaff.

Hematopathology opening in Washington

Company: Archway Physician Recruitment

Location: Wenatchee, Washington

Posted Nov 07, 2024

A full-time, permanent position for a board-certified or board-eligible hematopathologist is available in Wenatchee, WA. The role involves a general pathology practice with a focus on hematopathology, and new graduates are encouraged to apply. The community offers a high quality of life with numerous outdoor activities, a family-friendly environment, and a low cost of living. The pay range is $382,228 to $413,220.

Elevate Your Psychiatry Career at Lourdes Health in Washington’s Sunlit Tri-Cities!

Company: LifePoint Health

Location: Pasco, Washington 99301

Posted Nov 07, 2024

Lourdes Health in Pasco, WA, is inviting psychiatrists to join their expanding team. The role offers a flexible outpatient schedule with shared call coverage, allowing for a healthy work-life balance. It also includes inpatient engagement, providing expert care to adult inpatients. The position is in a respected practice backed by a team dedicated to compassionate, cutting-edge care. Lourdes Health, with a legacy since 1916, is a 99-bed acute care facility serving southeastern Washington. Pasco, the location, offers a blend of small-town charm and big-city convenience with over 300 sunny days a year, perfect for outdoor enthusiasts. The recruitment package includes a competitive salary, generous CME allowance, sign-on bonus, medical debt assistance, relocation support, residency stipend, full malpractice insurance, and robust health benefits.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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