Excellent Customer Experience Jobs

Positions 1,762,990 Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Global Payments Operations Analyst

Company: Blackbaud

Location: India

Posted Jan 06, 2026

This job description outlines the role of a Global Payments Operations Analyst, emphasizing responsibilities such as transaction processing, operational controls, banking relationships, and process improvement. It highlights qualifications requiring expertise in payment systems and ERP tools, while also showcasing the company's commitment to remote work flexibility and diversity initiatives.

Specialized Talent Administrator & Coordinator

Company: Cielo

Location: Hungary

Posted Jan 06, 2026

Cielo offers career growth opportunities, works with industry leaders, and provides comprehensive talent solutions. They emphasize equal opportunity and a supportive work environment.

Senior Sales Enablement Specialist

Company: Saviynt

Location: UK

Posted Jan 06, 2026

Saviynt's AI-powered identity platform helps organizations manage access and security while seeking a Sales Enablement Specialist. The role involves content management, training support, and operational processes to enhance sales productivity. The company emphasizes growth opportunities, a positive work environment, and equal opportunity employment.

Data Scientist

Company: Capstone Integrated Solutions

Location: USA

Posted Jan 06, 2026

Capstone Integrated Solutions promotes itself as a customer-focused provider offering comprehensive software services and seeks a Data Scientist with expertise in data analysis and predictive modeling. The company emphasizes a culture of learning, growth, and strategic execution while providing remote work benefits and an inclusive environment.

Major Account Executive - Acquisition

Company: Grafana Labs

Location: USA

Posted Jan 06, 2026

This job posting seeks a Major Account Executive for Grafana Labs in NYC, focusing on sales in the East region with emphasis on consultative approaches, technical expertise, and sales pipeline management. The role offers competitive compensation, RSUs, and opportunities to work with open-source technologies.

Financial Manager

Company: Innovecs

Location: Ukraine

Posted Jan 06, 2026

The job posting highlights a Financial Manager role with responsibilities in financial reporting and compliance, while emphasizing benefits like flexible work arrangements, competitive compensation, and a supportive company culture at Innovecs.

Staff Backend Engineer - Grafana Databases, Loki Ingest

Company: Grafana Labs

Location: USA

Posted Jan 06, 2026

This remote Staff Backend Engineer role at Grafana involves working on observability platforms, contributing to open-source projects, and collaborating in a global team. The position emphasizes innovation, customer focus, and experience with distributed systems.

Product Manager - Dropbox Dash

Company: Dropbox

Location: Germany

Posted Jan 06, 2026

This job description highlights a Product Manager role at Dropbox focused on growing integrations for Dash, collaborating with cross-functional teams, and delivering customer value through AI-powered solutions. The position emphasizes ownership, technical fluency, and alignment with Dropbox's innovation mission to transform content into utility for collaboration.

Bioinformatics Engineer

Company: Loka, Inc

Location: Latin America,North Macedonia,Portugal,Serbia

Posted Jan 06, 2026

Loka highlights achievements in AI and food waste reduction, offering a Bioinformatics Engineer role with AWS recognition, remote work, and unique benefits like every other Friday off.

Performance Test Engineer

Company: DevRev

Location: Philippines

Posted Jan 06, 2026

This job description outlines a Performance Test Engineer role requiring expertise in performance testing, AI-driven analysis, and collaboration with engineering teams to ensure system scalability and efficiency. It highlights technical skills, tools, and advanced testing methodologies for large-scale distributed systems.

Onboarding Sales Enablement Specialist

Company: Saviynt

Location: USA

Posted Jan 06, 2026

Saviynt promotes its AI-powered identity platform as a secure and efficient solution for organizations, emphasizing trust, compliance cost reduction, and leadership in identity security. The job posting highlights a dynamic Onboarding Enablement Specialist role with responsibilities spanning curriculum design, content creation, and program improvement, while showcasing the company's positive work environment and growth opportunities.

Director - Enterprise Customer Success

Company: Newsela

Location: USA

Posted Jan 06, 2026

This job description outlines a senior role in Enterprise Customer Success, requiring leadership, commercial acumen, and operational excellence. It highlights key responsibilities, qualifications, and competitive compensation, while emphasizing the impact on education and student outcomes.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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