Excellent Customer Experience Jobs

Positions 1,762,990 Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Data Scientist

Company: KoBold Metals

Location: Remote

Posted Jan 05, 2026

KoBold, a leading mineral exploration company using AI, seeks a Data Scientist to advance their exploration tech. They highlight successful discoveries, innovative tools, and a dynamic work environment.

Software Engineer III | Platform

Company: ExtraHop

Location: USA

Posted Jan 05, 2026

This job posting seeks a Software Engineer III to develop features, lead junior team members, and contribute to secure cloud and appliance solutions. The role emphasizes collaboration, innovation, and growth in a diverse engineering environment with competitive compensation.

Manager Safety Regional Operations

Company: Airbnb

Location: USA

Posted Jan 05, 2026

This job description outlines a Manager Regional Operations T3 role at Airbnb, requiring expertise in trauma-informed care, team management, and operational leadership. The position involves overseeing complex customer service issues, coaching teams, and driving performance while maintaining high standards of professionalism and confidentiality.

Senior Full Stack Engineer

Company: Swissblock

Location: Europe

Posted Jan 05, 2026

Swissblock seeks a Full Stack Software Engineer to develop innovative financial tools. The role involves creating user-friendly interfaces and improving processes. Benefits include competitive pay, remote work, and a dynamic team environment.

Cloud Solution Architect

Company: Gcore

Location: Poland,Serbia,Lithuania,Cyprus,Georgia

Posted Jan 05, 2026

Gcore seeks a Cloud Solution Architect to design cloud infrastructures, collaborate with tech partners, and ensure secure scalable solutions. The role offers competitive compensation, flexible work options, and global opportunities.

QA Automation Engineer

Company: Masabi

Location: Colombia

Posted Jan 05, 2026

Masabi promotes their mission to revolutionize fare payment systems globally, highlighting innovative platforms and job opportunities for a Backend Test Automation Engineer. The company emphasizes inclusivity, career growth, and a collaborative culture focused on making transit accessible.

Fraud Investigation Analyst

Company: Vonage

Location: Remote

Posted Jan 05, 2026

The text describes the Trust & Safety Team's mission to protect Vonage's services from fraud and abuse, detailing their proactive monitoring, fraud detection, and collaboration with cross-functional teams. It outlines the role of a Fraud Investigation Analyst, emphasizing responsibilities like incident detection, fraud prevention, and cross-team collaboration, while specifying required qualifications and work conditions.

DevOps Engineer

Company: Guidehouse

Location: USA

Posted Jan 05, 2026

This job posting seeks a skilled DevOps Engineer to support development, QA, and operations across applications, emphasizing automation, cloud-native infrastructure, and collaboration. The role requires expertise in CI/CD pipelines, containerization, and security practices, with competitive compensation ranging from $130k to $216k and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.

Head of Sales

Company: Mapbox

Location: USA

Posted Jan 05, 2026

The text describes Mapbox as a leading location platform with 4 million developers, highlighting its tools for businesses and a sales role requiring experience in enterprise software. It emphasizes company values, compensation ranges, and commitment to diversity.

Business Development Representative

Company: G-P

Location: Netherlands

Posted Jan 05, 2026

This job posting describes a Business Development Representative role with responsibilities including lead generation, sales support, and team collaboration. It outlines required skills, qualifications, and expectations for the position, emphasizing growth opportunities and team dynamics.

Analyst Relations Manager

Company: Tanium

Location: USA

Posted Jan 05, 2026

Tanium seeks a proactive Manager for Analyst Relations, focusing on project management and evaluation coordination. The role offers remote flexibility and competitive compensation, emphasizing collaboration and innovation.

Compliance Associate

Company: HitPay

Location: Malaysia

Posted Jan 05, 2026

HitPay, a fast-growing FinTech startup in Southeast Asia, seeks a Compliance Onboarding Analyst to join its expanding team. The role involves ensuring regulatory compliance for merchants while offering competitive salary, growth opportunities, and a dynamic work environment.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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