Excellent Customer Experience Jobs

Positions 1,762,990 Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Account Manager for Telco

Company: Canonical

Location: Remote

Posted Dec 25, 2025

Canonical promotes open-source innovation, offering enterprise solutions and hiring top talent to drive growth and leadership in the tech industry. The company emphasizes distributed work, global expansion, and high standards for excellence while providing competitive compensation and professional development opportunities.

Technical Consultant-Identity & Access Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

This text promotes an IBM Consulting career focusing on hybrid cloud and AI projects, emphasizing collaboration, innovation, and professional growth. It outlines role responsibilities, required certifications, technical expertise in CyberArk solutions, and preferred skills in cloud architectures and identity management.

Full Stack Engineer Contacts

Company: Calendly

Location: Remote - US

Posted Dec 25, 2025

This job posting highlights Calendly's growth opportunities, career advancement potential, and impactful work on a scalable platform. The role involves full-stack engineering, collaboration with cross-functional teams, and contributing to innovative product development. The company emphasizes professional growth, technical challenges, and working with top talent.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

The text promotes IBM Consulting as a career opportunity focused on client relationships, innovation, and growth. It highlights collaboration with leading companies, hybrid cloud/AI solutions, and a culture of curiosity and empathy. Responsibilities include developing client strategies, educating clients, and delivering technical expertise through global delivery centers.

Data Engineer-Data Integration

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights working with global clients on hybrid cloud and AI projects, using advanced technologies to drive meaningful change. The role requires technical expertise in data integration and ETL processes, with a focus on delivering real results through innovative solutions.

Q2C Professional

Company: IBM

Location: Taipei, TW

Posted Dec 26, 2025

The role involves supporting quote-to-cash processes, ensuring compliance, and collaborating globally. IBM emphasizes innovation, growth, and a dynamic environment, offering career development and diverse perspectives.

Collections Professional

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 26, 2025

The text describes a Senior Order to Cash Analyst role at IBM, emphasizing responsibilities in customer order management, invoicing, credit collections, and cash application. It highlights required skills, technical expertise, and the importance of problem-solving, communication, and teamwork. The tone is professional and forward-looking, focusing on innovation and achieving business goals.

Application Developer-Experience Front End

Company: IBM

Location: Pune, IN

Posted Dec 26, 2025

IBM Consulting offers roles focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and career growth. The position requires technical expertise in frontend development and strong communication skills.

Full Stack Engineer Contacts

Company: Calendly

Location: Remote - US

Posted Dec 25, 2025

This job posting highlights Calendly's opportunity for a Full Stack Engineer to contribute to a high-impact platform, accelerate career growth, and work with advanced technologies. The role involves scaling the platform, collaborating with teams, and maintaining best-in-class quality for millions of users.

Application Developer-Experience Front End

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

This role involves working with global clients to enhance hybrid cloud and AI solutions using IBM's technology. It requires expertise in frontend development, React Native, NodeJS, and REST APIs, with a focus on innovation and collaboration.

Package Consultant-SAP EIM

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

This job description highlights opportunities in IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, growth-focused culture, and technical expertise in SAP and data migration. It outlines responsibilities involving client support, system implementation, and innovation while specifying required qualifications and experience.

Application Architect-Cloud Applications

Company: IBM

Location: NO City, BR

Posted Dec 26, 2025

This text describes a job role at IBM Consulting focusing on innovation, collaboration, and technical expertise in hybrid cloud and AI solutions. It highlights opportunities for career growth, required skills in container orchestration and AI integration, and emphasizes a culture of curiosity and problem-solving.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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