Excellent Customer Experience Jobs
The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.
CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.
Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.
Commercial P&C Support Representative
Company: Thimble
Location: United States
Posted Dec 27, 2025
Thimble is a leading insurtech platform providing small business insurance solutions through innovative digital tools. The company, acquired by Arch Insurance, emphasizes a culture of creativity, precision, and customer focus. It offers competitive benefits and opportunities for broker success associates with clear career progression paths.
Software Licensing SSA Student - Colombia
Company: IBM
Location: Bogota, CO
Posted Dec 27, 2025
IBM Software focuses on transforming client challenges into innovative solutions, emphasizing innovation, growth, and global impact. The role involves software licensing, compliance issue resolution, and data analysis tasks, requiring skills in MS Office and collaboration.
Technology Seller Leader
Company: IBM
Location: Minneapolis, US
Posted Dec 27, 2025
The role emphasizes selling complex IT solutions, collaboration, leadership, and career growth within IBM's Global Sales team, highlighting innovation, client impact, and professional development opportunities.
Application Developer - STUDENT CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 27, 2025
The text describes IBM Consulting roles emphasizing collaboration with clients, innovation in technology, career growth opportunities, and the impact of software development on hybrid cloud and AI solutions. It highlights a culture of curiosity, problem-solving, and strategic stakeholder engagement.
Content Manager
Company: Terra
Location: U.S.
Posted Dec 27, 2025
This job posting seeks a Content Manager with strategic leadership experience to oversee content creation across client accounts. The role emphasizes crafting high-quality content, collaborating with clients and teams, and delivering measurable results through strategic recommendations and creative solutions. The company highlights competitive compensation, remote work options, and a supportive work environment.
Recovery Analyst Underpayments
Company: Trend Health Partners
Location: Remote
Posted Dec 27, 2025
TREND Health Partners seeks an Underpayment Recovery Analyst to optimize client reimbursement through collaboration and detailed claim analysis. The role involves reviewing claims, managing payer follow-ups, and ensuring accurate reimbursements. The company offers competitive salaries, health insurance, and a collaborative work environment.
Hardware Developer
Company: IBM
Location: Austin, US
Posted Dec 27, 2025
IBM Research emphasizes innovation, growth, and impactful technological solutions. The role involves advancing hardware/software development, evaluating emerging technologies, and collaborating on interdisciplinary projects. Required skills include hardware expertise, programming languages, and a passion for technology, with a focus on real-world applications and continuous learning.
Manager, Technology Sales Leaders - HCLS
Company: IBM
Location: Multiple Cities
Posted Dec 27, 2025
This role involves leading technology sales teams, driving innovation, and fostering collaboration to solve complex business challenges while emphasizing growth, expertise, and impactful client relationships.
Internal Controls & Policy Adherence Testing Analyst
Company: CloudWalk
Location: United States
Posted Dec 27, 2025
The text describes a job opportunity at CloudWalk focusing on expanding governance and compliance through automation and technology. It highlights the role's responsibilities in policy testing, control development, and collaboration with teams, while emphasizing a proactive mindset and technical skills in a regulated environment.
Commercial P&C Support Representative
Company: Thimble
Location: United States
Posted Dec 27, 2025
Thimble, an insurtech platform, offers innovative insurance solutions for small businesses. Acquired by Arch Insurance, it emphasizes values like creativity and precision. The company provides robust benefits and seeks broker success associates.
Senior Operations Analyst
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 27, 2025
This job posting seeks a Senior Operations Analyst with expertise in business applications, data analysis, and cross-functional teamwork. Required skills include SOP management, financial tasks, and advanced Excel proficiency. Preferred experience includes SaaS environments and project management tools.
アーキテクト（製造領域）
Company: IBM
Location: Osaka, JP
Posted Dec 27, 2025
This role involves collaborating with global clients to drive innovation and manage projects using IBM's technologies, emphasizing career growth and creative problem-solving. The position requires expertise in manufacturing sectors and experience with IT solutions, while offering opportunities for professional development and technological advancement.