Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: Chennai, IN

Posted Dec 17, 2025

This job description outlines a Process Analyst role at IBM Consulting, emphasizing collaboration with global clients, digital transformation using AI and cloud technologies, and career growth opportunities. Responsibilities include invoice processing, vendor management, and compliance with SLAs, requiring a bachelor's degree and 24+ years of Accounts Payable experience.

AI Developer - Experienced

Company: IBM

Location: Kochi, IN

Posted Dec 17, 2025

This job posting describes a role in Kochi India focused on AI and data engineering for digital transformation. Responsibilities include building AI agents, developing data pipelines, and collaborating globally. Required skills involve Python, SQL, and data pipeline experience. The position offers opportunities to impact business outcomes through innovative solutions.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

The text describes a career role at IBM Consulting emphasizing collaboration, innovation, and professional growth opportunities. It outlines responsibilities in Accounts Payable processes, required education, and skills needed for the position, highlighting supportive environments and technological advancements.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful work. Responsibilities include software development, stakeholder collaboration, and continuous learning, with requirements spanning Java, React, and database experience.

Java Developer SAP CAP (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights technical expertise, strategic partnerships, and a culture of continuous learning and impactful problem-solving.

Package Consultant-SAP Ariba SLP

Company: IBM

Location: KARACHI, PK

Posted Dec 17, 2025

The text outlines job responsibilities related to customer needs analysis, solution design, and sales support. It details required education, technical expertise, and preferred skills such as business process development and quantitative analysis. The role emphasizes collaboration, client relationship building, and staying updated with procurement solutions.

iPO Category Manager

Company: IBM

Location: Guangzhou, CN

Posted Dec 17, 2025

This text describes a job role at IBM Finance & Operations, outlining responsibilities such as sourcing management, supplier negotiations, and strategic procurement. It lists required education and skills, emphasizing analytical abilities, communication, and bilingual proficiency.

Analyste technico-fonctionnel Banque H/F - IBM Client Innovation Center - Val de Fontenay

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 17, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in cloud and AI, and impactful projects. It highlights the company's ecosystem, technical expertise, and focus on professional growth, while outlining role responsibilities and required skills.

Data Engineer - Data Platforms - Azure

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This job description outlines a Data Engineer role focused on building scalable data platforms on Microsoft Azure, designing ETL pipelines, and developing analytics solutions. The position requires expertise in Azure tools, SQL, Power BI, and data governance, with opportunities to collaborate across industries and deliver impactful cloud-native solutions.

Data Scientist-Advanced Analytics

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

IBM Consulting offers a career focused on AI and analytics, emphasizing innovation, client collaboration, and professional growth through advanced technologies and strategic partnerships.

Microsoft Dynamics 365 CE - Developer

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This role involves developing CRM solutions and collaborating with teams to enhance client projects, requiring expertise in Dynamics 365 and Power Platform.

External Relations Professional

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

IBM promotes a positive vision of technology shaping the world through innovation and collaboration. The text highlights corporate responsibility, digital transformation, and opportunities for impactful work in a supportive culture. Job roles emphasize strategic communications, media relations, and driving market leadership through creative storytelling and cross-functional teamwork.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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