Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Enterprise Account Executive

Company: Level AI

Location: Remote

Posted Dec 16, 2025

Level AI seeks an Enterprise Account Executive to revolutionize customer sales experiences through AI innovation. The role involves strategic deals, building relationships, and leveraging cutting-edge technology. Compensation is market-leading with opportunities to shape sales processes and culture.

Java Software Engineer

Company: capital.com

Location: Remote

Posted Dec 16, 2025

This job posting highlights a leading trading platform seeking backend engineers with expertise in FinTech and blockchain. The role involves designing scalable systems, ensuring security, and contributing to a dynamic team. Competitive benefits include remote work options, performance bonuses, and career growth opportunities.

Telephonic Case Manager

Company: Sedgwick

Location: Remote

Posted Dec 16, 2025

Sedgwick promotes a caring culture, career growth, and work-life balance. They offer comprehensive benefits and a collaborative environment, making it an attractive workplace.

Behavior Technician

Company: RYZ Labs

Location: Orlando

Posted Dec 16, 2025

RYZ Labs is hiring a Behavioral Technician for a role involving working with children with autism and developmental delays. The position requires strong communication skills and experience in behavioral support. The company emphasizes growth, innovation, and customer focus, offering remote opportunities with a collaborative team environment.

Solution Engineer Inside Sales Support

Company: Illumio

Location: Remote

Posted Dec 16, 2025

Illumio promotes itself as a leader in ransomware containment and Zero Trust security solutions, emphasizing operational resilience and cyber resilience. The job posting highlights technical expertise, sales methodologies, and company benefits, portraying a confident and growth-oriented organizational culture.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 17, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and the impact of working with advanced technologies. It highlights the role's focus on solving real-world challenges and leveraging IBM's technology platforms.

Experience Design Consultant

Company: IBM

Location: Perth, AU

Posted Dec 17, 2025

This text promotes an IBM Consulting career focusing on hybrid cloud and AI innovation, emphasizing collaboration, growth, and impactful problem-solving through cross-functional teams and user-centric design.

Lead Digital Media Planner Buyer

Company: Bluelight Consulting

Location: Granada

Posted Dec 16, 2025

Bluelight is a leading software consultancy focused on innovation and customer satisfaction, expanding with a mission to create cutting-edge applications and foster a collaborative work environment. They seek a media-savvy candidate proficient in digital advertising tools.

Commercial Property Claims Adjuster

Company: Reserv

Location: Remote

Posted Dec 16, 2025

Reserv, an insurtech company, seeks passionate adjusters to automate claims processes. They offer competitive salaries, benefits, and a dynamic work environment focused on innovation and customer satisfaction.

Senior Software Engineer

Company: Ninety

Location: Remote

Posted Dec 16, 2025

Ninety seeks a Senior Software Engineer to join a supportive team offering flexibility, comprehensive benefits, and growth opportunities. The role involves leading software development, mentoring, and ensuring system scalability within a mission-driven environment.

Commercial Account Representative

Company: Illumio

Location: Remote

Posted Dec 16, 2025

Illumio promotes its leadership in ransomware containment and Zero Trust segmentation solutions, highlighting job opportunities for Commercial Account Representatives. The text emphasizes cybersecurity innovation, team collaboration, and company values while outlining role responsibilities and qualifications.

Senior Security Operations Analyst

Company: The Voleon Group

Location: Berkeley

Posted Dec 16, 2025

This job posting highlights a Senior Security Operations Analyst role with opportunities for growth, leadership in security operations, and remote/hybrid work options. It emphasizes contributing to a leading quantitative investment firm's security posture while requiring applicants to mention 'HEROIZE' and a specific tag to verify they read the post.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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