Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Fullstack Engineer (RoR/vue.js), Software Supply Chain Security: Authorization

Company: GitLab

Location: Canada,Netherlands,UK

Posted Dec 11, 2025

This job description highlights a Senior Full Stack Engineer role at GitLab focused on building secure authorization systems, collaborating with cross-functional teams, and solving complex technical challenges. It emphasizes impact on millions of users, performance optimization, and contributions to zero-trust architecture while offering professional growth opportunities.

Research Scientist (L5) - Member Understanding Foundations

Company: Netflix

Location: USA

Posted Dec 11, 2025

Netflix seeks a Research Scientist to enhance understanding of its members through machine learning, offering competitive compensation and comprehensive benefits. The role emphasizes innovation, cross-functional collaboration, and impactful contributions to product development.

AI Solutions Director

Company: Nearform

Location: USA

Posted Dec 11, 2025

Nearform seeks a Solutions Director with 12+ years in tech leadership to drive AI innovation. The role involves strategic partnerships, solution design, and client engagement. Benefits include remote work, flexible time off, and professional development.

Manager, Software Engineering - Infrastructure

Company: Figma

Location: USA

Posted Dec 11, 2025

This job posting highlights a Leadership role in Figma's Infrastructure organization, emphasizing opportunities to shape future file management systems, collaborate with cross-functional teams, and contribute to global user experiences. The role offers career growth, inclusive culture, and competitive benefits including equity, health benefits, and remote work flexibility.

VP, Growth - Breakout Prop

Company: Kraken

Location: USA

Posted Dec 11, 2025

Kraken promotes its mission to accelerate crypto adoption through a worldclass team and innovative products. The company emphasizes security, education, and global accessibility while seeking growth marketing leaders to scale its impact in the crypto space.

AI Solutions Director

Company: Nearform

Location: Canada

Posted Dec 11, 2025

Nearform seeks a Solutions Director with AI expertise to drive client partnerships and innovation. The role offers remote work, flexible hours, and competitive benefits including a company bonus, healthcare, and training allowances.

Commercial Account Executive - Acquisition

Company: Grafana Labs

Location: Spain

Posted Dec 11, 2025

Grafana Labs seeks a Commercial Account Executive in Spain with sales experience and technical background. Responsibilities include prospecting, closing deals, and managing the sales pipeline. Compensation includes a competitive OTE and RSUs.

Solutions Architect II

Company: ExtraHop

Location: USA

Posted Dec 11, 2025

The ExtraHops Solutions Architecture team emphasizes customer success and tackling complex business/technology challenges across industries. The role involves designing data visualizations, analyzing network topologies, and developing solutions to improve incident response. Required qualifications include cybersecurity experience, networking knowledge, and scripting skills, with a focus on impactful technical and strategic contributions.

Enterprise Account Executive - Growth

Company: Grafana Labs

Location: Spain

Posted Dec 11, 2025

Grafana Labs seeks an Enterprise Account Executive in Spain with 5+ years in tech sales, focusing on growth and customer management. Compensation includes a competitive OTE and RSUs.

Principal Software Engineer

Company: Invisible Technologies

Location: Brazil

Posted Dec 11, 2025

This job description outlines a Principal Software Engineer role requiring extensive Linux and Python expertise, with responsibilities including system design, containerization, and API development. It highlights competitive salary ranges and benefits like oncall rotations and professional growth opportunities.

Behavioral Health Care Manager

Company: Triplemoon Clinical

Location: USA

Posted Dec 11, 2025

This text describes a behavioral health care manager role emphasizing collaborative care, evidence-based interventions, and patient support. It outlines responsibilities like clinical screening, goal setting, and behavioral interventions, along with qualifications and benefits such as remote work opportunities and professional development.

Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 11, 2025

This job description highlights a Senior Actuarial Analyst role with responsibilities in actuarial analysis, pricing models, and collaboration with underwriting teams. Qualifications include advanced education, actuarial exams, and experience. The company emphasizes a supportive work environment, competitive compensation, and inclusive culture with benefits and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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