Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Pre-Authorization Medical Coder

Company: Guidehouse

Location: USA

Posted Dec 09, 2025

This job posting outlines a coding position with a salary range of $400,000 to $660,000, offering comprehensive benefits and a supportive work environment. It emphasizes qualifications, certifications, and company values while detailing employment terms and diversity commitments.

Clinical Documentation Integrity (CDI) Specialist - 2nd Level Reviewer

Company: Guidehouse

Location: USA

Posted Dec 09, 2025

This job description outlines a CDI Specialist role involving clinical documentation reviews, collaboration with healthcare teams, and compliance with coding standards. It lists qualifications, responsibilities, and benefits including competitive compensation and professional development opportunities.

Strategic Implementation Manager

Company: Canva

Location: Australia

Posted Dec 09, 2025

Canva seeks a product expert to drive customer success, offering equity, flexible leave, and a collaborative culture. The role involves enterprise onboarding, partnership with clients, and shaping implementation processes while emphasizing innovation and work-life balance.

Senior Forward Deployed Engineer

Company: Spruce

Location: Remote

Posted Dec 09, 2025

SpruceID seeks a Senior Forward Deployed Engineer to develop secure digital identity solutions for governments and enterprises. The role involves software development, customer collaboration, and meeting strict security standards. Compensation ranges from $150k to $175k annually.

Senior Security Advisor - Access Management

Company: GuidePoint Security

Location: Remote

Posted Dec 09, 2025

The text outlines job duties involving creating solutions for customer advisory value, leading IAM assessments, and guiding clients through vendor selection. Qualifications require extensive IAM experience, technical skills, and certifications, with preferred credentials including Okta/Ping certifications and advanced education.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job posting seeks high-energy sales professionals or nonprofit fundraising experts for Blackbaud's sales role, emphasizing results-oriented candidates with CRM/sales experience. The position offers competitive salaries ($698,000-$931,000), comprehensive benefits including medical/dental insurance, 401k matching, flexible work arrangements, and parental leave. Blackbaud promotes a remote-first culture with opportunities for career growth and community engagement.

Client Engagement Manager

Company: EVERSANA

Location: USA

Posted Dec 09, 2025

EVERSANA promotes a positive work environment focused on healthcare innovation, diversity, and patient care, offering roles with impactful responsibilities and growth opportunities.

Senior Integrated Marketing Manager

Company: Mozilla

Location: Remote

Posted Dec 09, 2025

Mozilla's mission to improve the internet through open-source innovation and privacy-focused technologies is highlighted, with a focus on AI, security, and user empowerment. The job posting emphasizes collaboration, growth opportunities, and a positive impact on global internet accessibility.

Senior Sales Manager, Enterprise - Nonprofit Organizations

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

A Senior Sales Manager role in a nonprofit vertical seeks a dynamic leader to grow revenue, manage teams, and build relationships. Offers remote work, competitive salary, and comprehensive benefits.

Financial Solutions Sales Specialist (FSS)

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job description outlines a Financial Solutions Sales Specialist role requiring experience in sales, financial systems, and nonprofit sectors. Responsibilities include territory management, client relationship building, and meeting revenue targets. The position offers remote work flexibility, competitive compensation, and benefits like healthcare and a 401k program.

Account Executive - Enterprise

Company: Figma

Location: Remote

Posted Dec 09, 2025

This job description outlines the role of an Enterprise Account Executive at Figma, emphasizing responsibilities like driving sales, building relationships with executives, and managing complex sales cycles. It highlights required experience, qualifications, and benefits such as competitive compensation, equity, and a comprehensive benefits package. The role offers career growth opportunities and flexibility with remote work options.

Senior Software Engineer (Infra)

Company: Canva

Location: Australia

Posted Dec 09, 2025

This job description highlights a Software Engineer role at Canva with opportunities to lead impactful projects, shape core infrastructure, and work on scalable systems. The position emphasizes collaboration, innovation, and a supportive work environment with benefits like equity packages, flexible leave, and inclusive policies.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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