Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior QA Automation Engineer

Company: Innovecs

Location: Remote

Posted Dec 09, 2025

Innovecs, a globally recognized digital services company, is seeking a Senior QA Automation Engineer to contribute to innovative transportation solutions. The role offers flexible work arrangements, competitive compensation, and a collaborative culture with opportunities for growth and professional development.

Director of Product Marketing - Dropbox Core

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description highlights a senior leadership role at Dropbox with responsibilities including strategic positioning, team management, and cross-functional collaboration. The position emphasizes growth initiatives, customer insights, and high-impact product marketing strategies. Compensation ranges are provided for different US zones.

Staff Software Engineer - Data Warehouse Compute

Company: Airbnb

Location: Remote

Posted Dec 09, 2025

This job posting outlines a data infrastructure role at Airbnb, emphasizing expertise in big data technologies, collaboration with teams, and contributions to open-source projects. It highlights the company's commitment to diversity and inclusion while detailing technical requirements and responsibilities.

Senior Back-end Engineer ( . NET)

Company: Innovecs

Location: Remote

Posted Dec 09, 2025

Innovecs, a global tech company, seeks a Senior .NET Engineer to contribute to their innovative projects. They offer flexible work, competitive compensation, and a supportive culture.

AI Business Analyst

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines an AI Business Analyst role at Dropbox, focusing on optimizing support ecosystems through AI readiness projects, data analysis, and cross-functional collaboration. Requirements include 8 years of experience in SaaS analytics and expertise in content management systems.

Senior Vue Full-stack Developer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 09, 2025

Lemonio connects senior developers with startups in the US and Europe, offering competitive pay, flexibility, and support. They provide project matching, remote work, and a collaborative environment. Apply for roles requiring Vue, Node.js, or other tech stacks, with a focus on reliability and adaptability.

Regional Vice President - Enterprise Sales

Company: Datadog

Location: Remote

Posted Dec 09, 2025

Datadog seeks an experienced Regional Vice President Sales with a passion for tech and leadership in high-growth environments. The role offers opportunities to drive growth, along with competitive benefits, professional development, and an inclusive culture.

FP&A Analyst

Company: Xapo Bank

Location: Remote

Posted Dec 09, 2025

This job description seeks a detail-oriented FP&A Analyst with expertise in financial planning, forecasting, and data analysis. The role involves supporting strategic decision-making through financial reporting, modeling, and cross-functional collaboration. Qualifications include a finance/accounting degree, Chartered Accountant status, and proficiency in Excel/ERP tools.

Staff Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines a Staff Data Scientist role focusing on improving core product experiences through data analysis and experimentation. Responsibilities include analytical deep dives, segmentation strategies, and cross-functional collaboration. Requirements emphasize quantitative expertise, SQL, and statistical analysis skills.

Staff Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines a Staff Data Scientist role requiring collaboration with cross-functional teams to analyze user behavior, design experiments, and drive business growth through data-driven insights. It lists qualifications and responsibilities focused on analytics, segmentation, and leadership in a quantitative field.

Machine Learning Engineer

Company: Loka, Inc

Location: Remote

Posted Dec 09, 2025

This job posting highlights a Machine Learning engineering role with remote flexibility, extensive benefits including extra days off and relocation programs, and opportunities for career growth. The position emphasizes autonomy, continuous learning, and collaboration in a global team environment with modern tech stacks and professional development support.

Account Executive

Company: Canvas

Location: Remote

Posted Dec 09, 2025

This job posting seeks an experienced Account Executive for a growing startup, requiring tech sales expertise, strong communication skills, and adaptability in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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