Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Epicor and ERP Systems Lead Developer

Company: TerrAscend

Location: Remote

Posted Dec 09, 2025

TerrAscend's job posting outlines responsibilities for an Epicor ERP Systems Lead Developer, including cross-functional collaboration, technical expertise, and benefits like health coverage and parental leave.

Staff, Advanced Analytics, Community Blueprint

Company: Airbnb

Location: Remote

Posted Dec 09, 2025

Airbnb's Community Blueprint team seeks an Advanced Analytics professional to enhance guest and host experiences through data-driven insights, collaboration, and strategic initiatives. The role involves complex data analysis, forecasting, and cross-functional teamwork, with a focus on innovation and inclusion.

Data Migration Engineer

Company: Mark43

Location: Remote

Posted Dec 09, 2025

This job posting outlines the role of a Data Migration Engineer at Mark43, emphasizing responsibilities like designing migration strategies, ensuring data integrity, and collaborating with cross-functional teams. It lists qualifications such as a computer science degree, SQL expertise, and cloud platform familiarity. The position highlights problem-solving skills and communication abilities required for the role.

Enterprise Sales Executive

Company: QuinStreet

Location: Remote

Posted Dec 09, 2025

This job posting highlights a sales role at a growing insurance tech company with competitive compensation, career growth opportunities, and benefits. The position involves client acquisition, sales funnel management, and platform education, requiring experience in Insurtech and strong communication skills.

Talent Acquisition Coordinator

Company: JumpCloud

Location: Bangalore

Posted Dec 09, 2025

The Talent Attraction Coordinator role at JumpCloud offers opportunities to impact employee experiences, provide administrative support, and grow within a hypergrowth tech company.

Cloud Architect NodeJs React

Company: 3Pillar

Location: India

Posted Dec 09, 2025

This job posting seeks a Software Architect with expertise in cloud technologies and leadership skills. The role involves designing solutions, mentoring teams, and contributing to global projects. 3Pillar offers flexible work, career growth, and a collaborative environment.

Lead - Advanced Analytics, AirCover

Company: Airbnb

Location: Remote

Posted Dec 09, 2025

This job posting seeks a skilled AirCover Advanced Analytics Lead Analyst to drive data-informed decisions, collaborate with cross-functional teams, and enhance customer experiences through strategic insights and innovative solutions.

Account Manager

Company: Anzen

Location: Remote

Posted Dec 09, 2025

Anzen is transforming the insurance industry with AI-driven solutions, expanding its platform to empower retail brokers. The role of an Account Manager involves managing insurance portfolios, collaborating with teams, and driving customer satisfaction. The company emphasizes innovation, collaboration, and a culture of excellence with opportunities for growth and advanced technology integration.

AI Offense-Defense Dynamics Lead Researcher

Company: Future of Life Organizations

Location: Remote

Posted Dec 09, 2025

This job description outlines a research role focused on AI risk management, emphasizing the development of frameworks to analyze how AI technologies impact societal safety. The position involves interdisciplinary research, modeling, and policy guidance while offering remote work with occasional travel. CARMA seeks candidates with expertise in systems modeling, AI governance, and risk assessment to address transformative AI risks.

Senior Backend Developer

Company: Kodify

Location: Remote

Posted Dec 09, 2025

Kodify's job posting highlights their 15 years of success in creating worldclass video content and hightraffic websites. The company emphasizes a strong culture, remote work flexibility, and comprehensive benefits including a sabbatical, health budget, and learning stipend. They seek a Senior FullStack Developer with expertise in Node.js and NoSQL databases, offering opportunities for innovation and professional growth.

Director of Implementations

Company: Makersite GmbH

Location: Remote

Posted Dec 09, 2025

Makersite seeks a Director of Implementations to drive sustainable product development. The role involves leading teams, improving processes, and ensuring customer satisfaction. Benefits include remote work, competitive salary, and professional growth opportunities in a collaborative, inclusive environment.

Motion Graphics

Company: Nibiru

Location: Remote

Posted Dec 09, 2025

Nibiru Chain promotes itself as a leading blockchain platform with superior throughput and security, seeking animators for video content creation. The job description emphasizes crypto-native storytelling, brand alignment, and cross-functional collaboration for cutting-edge Web3 marketing.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages