Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Engineer - HashiCorp Cloud Platform

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

Join IBM's Infrastructure Cloud team to innovate in cloud-native solutions, collaborate on scalable systems, and drive customer-focused projects with a strong emphasis on security and observability.

Associate Application Developer - Entry Level (Lansing, MI)

Company: IBM

Location: Lansing, US

Posted Dec 09, 2025

The text promotes IBM Consulting's role offering professional growth, innovation opportunities, and collaboration with global clients. It emphasizes technical expertise, career development, and working on impactful projects with cutting-edge technologies.

Application Developer-Oracle eBS

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI technologies, and career growth opportunities. It highlights responsibilities like feature development, stakeholder collaboration, and continuous learning, along with technical requirements such as Oracle ERP Cloud expertise and Cloud Certification.

Payments Platform Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The role involves leading digital transformation with advanced technologies like cloud, AI, and quantum computing to design scalable, secure payment platforms, ensuring compliance and operational excellence.

Team Leader - Package Specialist SCM SD

Company: IBM

Location: Napoli, IT

Posted Dec 09, 2025

This job description highlights opportunities to work in IBM's innovation centers, collaborate with industry experts, and drive technological innovation. The role emphasizes professional growth, technical expertise in SAP SD, and contributions to hybrid cloud and AI advancements for prominent clients.

Entry Level Hardware Developer Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's job description emphasizes innovation, collaboration, and problem-solving in cutting-edge tech. It highlights roles in hardware development, required skills in engineering and programming, and a positive outlook on career growth.

Full-stack Developer / Architect

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

IBM Cloud seeks a full-stack developer to build and improve documentation tools, collaborating with teams on scalable systems. The role requires expertise in React, Node.js, and cloud security, with a focus on innovation and collaboration.

SAP Technical Architect

Company: IBM

Location: SYDNEY, AU

Posted Dec 09, 2025

The text describes the role of an SAP Technical Architect, emphasizing responsibilities like transforming business processes, defining project scopes, and delivering customized solutions using SAP platforms. It outlines required skills, experience with SAP S4HANA, and preferred qualifications such as certifications and agile methodologies.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for advanced education and experience in specific software development areas.

GUI/API Software Developer

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

IBM Storage solutions are trusted data platforms seeking a talented Test Developer to join their team in creating innovative storage systems. The role involves designing frontend applications, collaborating with security teams, and ensuring high standards of usability and security. Required skills include React, Node.js, Java, and RESTful APIs, with preferences for GUI automation and Linux scripting.

Delivery Consultant with IBM Verify CIAM skills

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role offers career growth and collaboration in IBM's Technology Expert Labs, focusing on solving client challenges and delivering world-class solutions. It emphasizes technical expertise, innovation, and a supportive culture with opportunities for professional development.

Software Engineering Manager - HashiCorp InfraGraph

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

This text describes a leadership role in IBM's Infrastructure Cloud team, focusing on developing connectors for cloud platforms and fostering a collaborative engineering culture. It highlights opportunities for technical growth, cross-functional collaboration, and impactful contributions to enterprise solutions.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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