Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Technical Support Intern - Hardware and Software Products

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes an IBM Technical Support Professional Intern role, highlighting requirements for technical expertise, collaboration, and problem-solving skills in a growth-oriented environment. It emphasizes IBM's infrastructure capabilities and the importance of innovation in addressing modern technological challenges.

Manager - Finance & Administration Delivery - Order to Cash

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a managerial role in IBM Consulting focused on customer relationship management, digital transformation, and global collaboration. It emphasizes career growth, innovative problem-solving, and strategic leadership in finance and administration.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, requiring technical expertise in Java, AWS, and microservices. Responsibilities include feature development, stakeholder collaboration, and continuous learning.

Apptio Marketing Development Representative

Company: IBM

Location: London, GB

Posted Dec 09, 2025

The text describes a sales role at Apptio, highlighting opportunities for career growth, enterprise software sales, and collaboration with cross-functional teams. It emphasizes skills in prospecting, CRM usage, and delivering value-added insights while working in a dynamic, fast-growing environment.

Senior Managing Consultant - Finance Transformation

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job posting seeks a Senior Managing Consultant with expertise in finance transformation, requiring leadership in digital solutions and client engagement. The role emphasizes strategic execution, cross-functional collaboration, and mentoring junior colleagues to drive sustainable outcomes in finance operations.

Spanish Speaking - Recruitment Coordinator

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description outlines a Spanish-speaking Recruitment Coordinator role with responsibilities including interview coordination, offer management, background checks, and onboarding. It specifies language proficiency requirements, experience in recruitment administration, and work location preferences.

Application Architect-Oracle Cloud Applications

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This role involves software development, stakeholder collaboration, and expertise in Oracle Database Integrator and API integration. Responsibilities include feature development, issue resolution, and technology implementation for hybridcloud and AI initiatives.

Lead FullStack Developer - Public Sektor (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job posting describes a Lead Developer role at IBM's Client Innovation Center, requiring expertise in Java, microservices, and cloud technologies. It highlights opportunities for innovation, collaboration with cross-functional teams, and emphasis on diversity and inclusion.

Agent Analytics & AI Insights- MSc and PHD-Summer internship 2026- Research Lab

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes an exciting summer internship opportunity at IBM Research, highlighting innovative work in AI agent development. It emphasizes collaboration with leading researchers, cutting-edge projects, and the potential to make significant impacts in AI and intelligent systems. The role involves research, experimentation, and collaboration in a rapidly growing field.

Business Transformation Consultant-IoT & PLM

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers focusing on ARAS PLM implementation, requiring technical expertise in PLM applications, SQL databases, and development practices. It specifies educational qualifications, preferred experience with ARAS customization, and interpersonal skills for team collaboration.

SAP S/4HANA Defense & Security Delivery Manager

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It outlines responsibilities as a Delivery Lead, required expertise in SAP solutions, and preferred skills like multilingual communication and cross-timezone teamwork.

Designer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Design Intern role involving collaboration with multidisciplinary teams, creating enterprise software experiences, and contributing to real-world projects. It specifies required education, technical skills, and preferred experiences while emphasizing user-centered design principles and accessibility standards.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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