Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Data Analyst

Company: Caribou Financial

Location: USA

Posted Dec 07, 2025

This job posting describes a Senior Data Analyst role with responsibilities including managing analytics processes, AB testing, and dashboard creation. It outlines technical requirements like SQL/Python skills and dbt experience, along with benefits such as competitive compensation and comprehensive benefits packages.

Google Cloud Solution Architect

Company: PTP

Location: USA

Posted Dec 07, 2025

PTP is expanding its cloud practice, seeking a Google Cloud Solution Architect for a high-impact role with competitive compensation and growth opportunities. The position emphasizes technical expertise, leadership, and collaboration in delivering innovative CX solutions.

Software Engineer II - Full Stack

Company: Pinterest

Location: Mexico

Posted Dec 07, 2025

The job posting is for a Full Stack Software Engineer who will work closely with product managers, designers, and backend engineers to enable new technologies and experiences. The role involves building robust frameworks and features, empowering developers and users, and solving challenging problems. The ideal candidate should have a bachelor's degree in computer science, 3+ years of experience, deep understanding of web development, and strong technical skills.

Account Executive

Company: Devpost

Location: USA

Posted Dec 07, 2025

Devpost is a platform that inspires developers to build great software through competitions and hackathons. They partner with major tech companies and have a strong reputation in the industry. The company is looking for a strategic Account Executive to drive growth with significant customers and deepen relationships.

Manager II - Machine Learning Engineering, Core Engineering

Company: Pinterest

Location: USA

Posted Dec 07, 2025

Pinterest is seeking a Machine Learning Engineer or Engineering Manager II to lead a team in developing innovative products, large-scale systems, and state-of-the-art machine learning models. The role involves driving the team's technical direction, collaborating with other engineering teams, and shaping the future of content ecosystem and personalization at Pinterest.

Principal Machine Learning Engineer - Content & Trust Recommendations

Company: Pinterest

Location: USA

Posted Dec 07, 2025

The job posting is for a Principal Machine Learning Engineer to lead the Content and Trust Engineering teams. The role involves setting technical strategy, architecture, and roadmap for industry-leading machine learning methodologies. The ideal candidate should have deep expertise in large-scale ML systems, responsible AI, and cross-functional collaboration.

Senior Data Analyst

Company: Jane App

Location: Canada

Posted Dec 07, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and autonomy. The company is hiring a Senior Data Analyst to support Finance and Payments teams with data insights and dashboard creation.

Engineering Lead

Company: NABIS

Location: USA

Posted Dec 07, 2025

Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry. The company is seeking an Engineering Lead to guide the technical direction and growth of their V2 Platform.

Staff Software Engineer - Online Database Infrastructure - Ingestion

Company: Airbnb

Location: USA

Posted Dec 07, 2025

This job description outlines the role of the Ingestion team at Airbnb, focusing on building and operating data ingestion systems for offline processing. It details responsibilities, required expertise, and company commitment to inclusion, presenting a professional and technical overview of the position.

VA Experienced OP Medical FT & PT Coders

Company: Cooper Thomas

Location: USA

Posted Dec 07, 2025

Cooper Thomas LLC is seeking experienced outpatient medical coders for full-time and part-time positions. The company offers a signing bonus of $2000 for qualified candidates with an active Background Investigation PIV Card and Citrix Access Account. The work is remote and requires at least 2 years of VA or relevant coding experience.

Sports Trader

Company: Betr

Location: USA

Posted Dec 07, 2025

Betr is a fast-growing sports gaming company founded in 2022 by Joey Levy and Jake Paul. The company offers a unique single-app experience with a simplified user interface, catering to casual sports fans and gamers. Betr has quickly gained hundreds of thousands of paying users and has already facilitated $250M in winnings. The company is backed by top-tier investors and is looking to expand its product offerings and market presence.

Senior Recruiter

Company: NABIS

Location: USA

Posted Dec 07, 2025

Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry. The company is seeking a Senior Recruiter to own and lead their recruiting function as they continue to grow.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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