Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Direct Response Marketing Copywriter

Company: The Motley Fool

Location: USA

Posted Dec 07, 2025

The Motley Fool is a financial services company on a mission to make the world smarter, happier, and richer. They are looking for curious and passionate writers to inspire members and prospects to take action towards financial independence. The role of a Direct Response Marketing Copywriter involves developing big ideas, generating fresh concepts, collaborating with teams, testing variations, and contributing to multiple channels.

Revenue Performance Management (RPM) Solutions Delivery

Company: Anaplan

Location: USA

Posted Dec 07, 2025

This job description outlines a role focused on ensuring RPM applications align with Anaplan standards through collaboration, implementation guidance, and ecosystem enablement. Key responsibilities include partnering with teams, developing training programs, and supporting partners to drive successful implementation and customer satisfaction.

Senior Software Engineer - Backend Focused (Viator)

Company: Tripadvisor

Location: Poland

Posted Dec 07, 2025

Viator, a Tripadvisor company, is a leading marketplace for travel experiences with 300,000+ options. They offer flexibility, last-minute availability, and a fun work environment. The company is looking for a Senior Software Engineer to join their distributed team in Kraków, Poland. The role involves working on the backend with some frontend projects, using technologies like Java, React, TypeScript, GraphQL, Kubernetes, SQL, NoSQL databases, and AWS.

Corporate Strategy Lead - Product

Company: Pinterest

Location: USA

Posted Dec 07, 2025

The role is a senior individual contributor within the Corporate Strategy team, responsible for shaping the firmwide Shopping strategy. The position requires strategic problem solving, cross-functional partnership, data analysis, and executive-level communication. The ideal candidate should have a corporate strategy background, experience in influencing without authority, and comfort with basic SQL queries.

Staff Data Scientist - Engagement Ecosystem

Company: Pinterest

Location: USA

Posted Dec 07, 2025

Pinterest is seeking a Staff Data Scientist to shape the future of their engagement ecosystem. The role involves developing a deep understanding of the platform, leading projects on tradeoffs between organic engagement and advertising, and designing robust ML frameworks. The ideal candidate will have 10+ years of experience in data environments, expertise in machine learning and causal inference, and strong communication skills.

Staff Software Developer - Fullstack

Company: Coursera

Location: Canada

Posted Dec 07, 2025

Coursera is seeking a Staff Software Developer Fullstack to build tools for instructors and partners to create, review, and improve courses. The role involves designing and maintaining fullstack features, developing backend services and APIs, building responsive UIs in React/TypeScript, integrating with AI systems, and providing technical leadership. The ideal candidate has 6+ years of experience in web application development, solid frontend and backend skills, and experience designing end-to-end features.

Machine Learning Engineer - Core Engineering

Company: Pinterest

Location: USA

Posted Dec 07, 2025

This text describes a job opportunity at Pinterest for Machine Learning engineers focusing on building personalized experiences, collaborating across teams, and working with large-scale data systems. It highlights the impact of the role and the required expertise in ML technologies.

Sales Trainer II

Company: Tekion

Location: USA

Posted Dec 07, 2025

The job posting is for a Sales Trainer II position at a SaaS company. The role involves designing and delivering advanced sales training programs, conducting training sessions, providing coaching, creating training materials, assessing effectiveness, collaborating with teams, and reporting on outcomes. The company offers competitive compensation, great benefits, and opportunities for growth in a dynamic work environment.

Frontend Engineer

Company: Elicit

Location: USA

Posted Dec 07, 2025

Elicit is an AI research assistant that helps researchers with tasks like literature review. It aims to increase good reasoning and make it more affordable for both experts and non-experts. The company is hiring a frontend engineer to help ship more features and meet user demand. They have a modern tech stack and value high-quality user experience.

Senior Product Designer

Company: EDB

Location: USA

Posted Dec 07, 2025

The job posting is for a Senior Product Designer position that is 100% remote for US-based candidates. The role requires a growth mindset, customer focus, and collaboration in an inclusive environment. The impact includes strategic design, visual excellence, design systems, research, and leadership. The ideal candidate should have 5+ years of experience, expertise in Figma, experience with AI tools, and a history of fostering inclusive team environments.

Senior Software Engineer

Company: Elicit

Location: USA

Posted Dec 07, 2025

Elicit is an AI research assistant enhancing decision-making. They're hiring a senior engineer to develop features, with a focus on scalable systems and competitive compensation.

Lead Monetization Analyst

Company: HubSpot

Location: USA

Posted Dec 07, 2025

The HubSpot Ops team is seeking a Lead Monetization Analyst to help make important product pricing and packaging decisions based on data, customer insights, and strategic thinking. The role involves owning business performance reporting, supporting pricing and packaging decisions, and driving cross-functional workstreams. The ideal candidate should have relevant experience in data analytics and pricing strategy, track record of driving organization-wide impact, expert financial modeling skills, and excellent communication and collaboration skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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