Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Test Analyst

Company: PTP

Location: USA

Posted Dec 07, 2025

The text describes a job posting for a Test Analyst role at a fast-growing system integrator. It outlines responsibilities including designing CX solutions, executing web application tests, and managing test automation. Required skills include experience with testing tools, SQL, and strong communication abilities. Desired skills involve government testing experience and specific ALM tools.

Engineer - Backend (Events Team)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is seeking a Backend Engineer to join the Team Events and help build and enhance foundational event and queuing services. The role requires experience with event architectures, cloud-based infrastructure, and languages like Python or Go. The company values collaboration, exploration, versatility, and user advocacy.

Developer Marketing Lead

Company: ElevenLabs

Location: USA

Posted Dec 07, 2025

ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

Sr. Software Engineer, Workflow (Backend and Full stack - Backend leaning)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is hiring Sr Backend and Fullstack Engineers to enhance automation platforms, emphasizing AI integration, scalability, and a collaborative remote work culture.

Manager/Director of Alliances - SI's

Company: Aria Systems

Location: India,UK

Posted Dec 07, 2025

Aria Systems is seeking a Director of Alliances to drive revenue growth with services partners. The role involves building partner relationships, enabling partners, and working with internal teams to align on strategy and go-to-market activities. Aria offers a dynamic work environment with competitive benefits.

Sr Support Engineer

Company: n8n

Location: USA

Posted Dec 07, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now looking for a Senior Support Engineer in North America to provide best-in-class support to users and contribute to building a top-notch support team.

Product Manager – AI Solutions

Company: Unified

Location: USA

Posted Dec 07, 2025

The company is transforming into a modern media platform with AI-driven solutions, seeking a Product Manager to lead innovation and enhance advertiser outcomes through data-driven tools and cross-functional collaboration.

(Inside Sales) Licensing Manager

Company: ASCAP

Location: USA

Posted Dec 07, 2025

ASCAP is a nonprofit membership association representing over one million songwriters, composers, and music publishers. It licenses music to businesses, collects fees, and distributes royalties to its members. ASCAP advocates for music creators' rights and provides resources to support their careers.

Sr. Software Engineer - SDK (Full Stack)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is building a new SDK to empower developers to create, extend, and scale automations seamlessly. The role is for a strong backend-leaning fullstack engineer to design, build, and scale this platform, balancing the needs of internal engineering teams and external developers. The company values diverse perspectives, collaboration, and empathy for both internal and external customers.

Telehealth Physician

Company: Evernow

Location: USA

Posted Dec 07, 2025

Evernow provides modern, convenient healthcare solutions for midlife women, offering telehealth services and expert care. They seek part-time physicians with experience in women's health and telehealth, emphasizing technology-driven care and collaboration with advanced practice nurses.

Global Tax Manager

Company: DevRev

Location: USA

Posted Dec 07, 2025

The text describes a Global Tax Manager role requiring expertise in US and international taxation, compliance, transfer pricing, and strategic planning. It outlines responsibilities across multiple jurisdictions and collaboration with legal, finance, and advisory teams. Qualifications emphasize CPA credentials, experience with US GAAP, and familiarity with tax regulations and transfer pricing principles.

AI Engagement & Communications Senior Manager

Company: generalmotors

Location: USA

Posted Dec 07, 2025

The AI Engagement & Communications Manager role involves developing and executing an enterprise-wide channel strategy to promote AI adoption and engagement. Key responsibilities include managing an internal microsite, curating AI-related content, educating employees, collaborating cross-functionally, and measuring success metrics. The ideal candidate should have 5+ years of experience in corporate communications, a strong understanding of AI technologies, and excellent writing and storytelling skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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