Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Software Engineer (L3)

Company: Twilio

Location: Remote

Posted Dec 05, 2025

Twilio is seeking a talented Software Engineer to join their Data Platform team. The role involves designing, building, and optimizing the platform to support data-driven initiatives. The ideal candidate will have experience with modern data technologies and a passion for leveraging data to drive business impact.

Sales Operations Intern

Company: Daxko

Location: Remote

Posted Dec 05, 2025

Daxko is a company that provides solutions to help health and wellness facilities operate efficiently and engage members. They are seeking a Sales Operations & Enablement Intern to support their growing sales team. The intern will gain hands-on experience in sales data, analytics, and strategy, and may be considered for a full-time Sales Analyst role after the program.

Software Engineer Intern

Company: Pinterest

Location: USA

Posted Dec 05, 2025

Pinterest is seeking inquisitive and collaborative interns to join their IT Data Platform team. Interns will work closely with mentors, data and backend engineers to learn about large-scale systems and contribute to building new technologies, features, and tools. The position requires current enrollment in a computer science or related technical field program, with a bachelor's degree to be obtained by June 2027. Interns will have the opportunity to demonstrate accountability, execute technical tasks, deliver well-documented code, communicate ideas, and collaborate with the team on real projects.

Software Engineer, (Principal level)

Company: Synthesia

Location: Remote

Posted Dec 05, 2025

Synthesia is an AI video communications platform that simplifies video production for businesses. It is trusted by leading brands and has received positive reviews. The company is growing rapidly and is valued at $21 billion.

Brand Marketing Manager

Company: Dropbox

Location: USA

Posted Dec 05, 2025

Dropbox is looking for a Brand Marketing Manager to lead event and campaign execution, cross-functional collaboration, and vendor management. The role requires 8+ years of experience in marketing operations, brand marketing, or project management, with a strong interest in creative work and top-of-funnel marketing.

Enterprise Account Executive

Company: Anaplan

Location: Netherlands

Posted Dec 05, 2025

Anaplan is seeking an Enterprise Account Executive to drive growth and expand presence in The Netherlands. The role involves selling Anaplan's versatile platform to industry leaders, helping customers achieve business goals, and leading digital transformation. The ideal candidate has extensive experience in consultative sales, a track record of overachieving sales quotas, and a strong network in the industry.

Senior Product Analyst

Company: JustAnswer

Location: Remote

Posted Dec 05, 2025

The role of Senior Analyst at JustAnswer involves driving long-term growth, leveraging the latest technologies and methodologies, and delivering high-quality insights and recommendations. The position requires collaboration with Product Managers and cross-functional teams to uncover valuable business insights, devise optimization strategies, and validate them through experiments. The ideal candidate should have 5+ years of experience in ecommerce, customer experience, or products, proficiency in analysis and business modeling using Excel, experience with Google Analytics, BigQuery, PowerBI, and Python/R, expertise in descriptive and inferential statistical analysis, and strong experience in setting up and driving AB testing or hypothesis testing.

Counsel - Commercial

Company: HubSpot

Location: USA

Posted Dec 05, 2025

HubSpot is seeking an experienced commercial and privacy lawyer to lead the Commercial Legal Team, supporting Customer Success Teams in North America. The role involves providing legal guidance on AI, privacy, and regulatory challenges, managing contract negotiations, resolving disputes, and developing enablement materials for Customer Success teams.

Senior Product Manager - Billing and Revenue Reporting

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy and execution for their Billing & Revenue Reporting platform. The role involves creating a shared vision, driving alignment, guiding product ideas, understanding customer needs, leveraging data, and leading the product strategy for billing engine. The ideal candidate should have experience in financial technology, B2B SaaS, and billing platforms, along with exceptional analytical skills and a passion for solving complex problems.

Industry Solutions Lead - Media & Creatives

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

This role involves developing creative workflow solutions for media industries, collaborating with cross-functional teams, and requiring expertise in media tech and AI applications.

Director of Product - New Initiatives

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

This job description highlights a high-impact role leading innovative AI-driven product initiatives at Dropbox, emphasizing strategic leadership, cross-functional collaboration, and rapid experimentation. The position offers significant autonomy and aligns with Dropbox's mission to transform digital work, with competitive compensation across multiple regions.

Staff Backend Product Software Engineer, Core Sync

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and continuous improvement in its core product experience.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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