Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Clojure/ClojureScript Engineer - Fashion AI Automation

Company: Stylitics

Location: USA

Posted Dec 05, 2025

Stylitics is a leading visual outfitting and styling solution for top retailers and brands, using AI and stylist expertise to deliver outfit recommendations. They are seeking a skilled Clojure engineer to build AI-powered fashion and retail automation systems, including outfit image generation, product copywriting, review flows, and vector search architectures.

Senior React.js Full-stack Developer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 05, 2025

Lemonio is a marketplace connecting talented senior developers with handpicked startups in the US and Europe. They offer competitive compensation, flexible schedules, and support throughout the cooperation stages. The company emphasizes clear communication, self-organization, and reliability. They have multiple projects available for senior developers with various tech stacks.

Senior Engineering Manager - Location AI

Company: Mapbox

Location: USA

Posted Dec 05, 2025

Mapbox is a leading platform for location-aware businesses with a strong developer community. The company focuses on AI-driven geospatial technologies and seeks a Senior Engineering Manager to lead innovative projects. They emphasize operational excellence, customer focus, and diversity in their team culture.

Music Content Specialist

Company: 1021 Creative

Location: USA

Posted Dec 05, 2025

The Music Content Specialist role involves tracking and organizing music content, ensuring quality control, and providing feedback. The position requires 12+ years of experience in digital content and the music industry, strong organizational skills, and the ability to work remotely in the Pacific timezone. Benefits include remote work, generous leave, health insurance, and a 401K plan.

Sr. Product Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 05, 2025

Zapier is seeking a Senior Product Manager to lead the vision and execution of their AI Capabilities team. The role involves defining and delivering the platform that will power all of Zapier's runtime AI products, including Agents, Chatbots, and AI by Zapier. The ideal candidate should have a strong technical foundation, experience working on platform-oriented products, and be comfortable navigating complex systems. They should be a builder at heart, self-directed, collaborative, and obsessed with delivering measurable business outcomes.

Technical Support Advisor II

Company: SpryPoint

Location: North America

Posted Dec 05, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.

Transaction Monitoring Lead

Company: Airtm

Location: Latin America,India

Posted Dec 05, 2025

Airtm is a financial infrastructure company focused on empowering digital entrepreneurs in emerging markets by providing a fast and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy and foster financial freedom for individuals, communities, and countries. The company is hiring a Transaction Monitoring Manager to lead a remote team in optimizing and automating AML controls, improving alert logic, and scaling the monitoring infrastructure.

Recruiting Coordinator

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

The role is a coordination-heavy Recruiting Coordinator position based in the Philippines, working with Talent Partners and Hiring Managers to move candidates through interviews, offers, and hiring. The role requires excellent communication skills, strong calendar management, and attention to detail in managing ATS records.

Executive Assistant

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

DevRev is seeking an Executive Assistant to support their CXO with administrative tasks, communication, and project management. The role requires a proactive, detail-oriented individual with 5+ years of experience and excellent organizational and communication skills.

Content Enrichment Specialist - French

Company: 1021 Creative

Location: UK

Posted Dec 05, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires strong communication skills, adaptability, and familiarity with pop culture and social media trends. The role may involve exposure to disturbing content and requires working occasional holidays, evenings, and weekends.

Senior Frontend Engineer - GraphQL & Networking Platform

Company: Airbnb

Location: USA

Posted Dec 05, 2025

The Community You Will Join section describes the Client Data & Networking Platform team at Airbnb, which empowers engineers to build fast, reliable, and data-rich features at scale. The Difference You Will Make section highlights the role of a frontend engineer in shaping the foundations for product engineers to deliver excellent user experiences. The Typical Day section outlines the responsibilities of collaborating with various teams and driving adoption of tooling and frameworks.

Director - Virtual First

Company: Dropbox

Location: Canada

Posted Dec 05, 2025

Dropbox seeks a strategic leader to drive Virtual First initiatives, fostering remote collaboration and innovation. The role involves shaping work practices, leading teams, and ensuring operational excellence in a distributed environment.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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