Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 21, 2025

This job description outlines a remote Customer Service Representative role with training requirements, work schedule details, location preferences, licensing needs, and responsibilities. It emphasizes customer service excellence, policy management, and company values while detailing qualifications and compensation information.

AI Product Operations

Company: Storyteller

Location: Egypt

Posted Dec 21, 2025

This job posting highlights a high-growth B2B SaaS role with remote flexibility, competitive salary, and opportunities to work with global brands. The position emphasizes innovation, AI-driven problem-solving, and collaboration with sports organizations, offering a supportive environment for product operations professionals.

QA Manager - WWE Champions

Company: Scopely

Location: USA

Posted Dec 21, 2025

Scopely is seeking a QA Manager for their WWE Champions team, emphasizing quality, community impact, and game development excellence. The role involves leading a global QA team and driving operational efficiency for a highly successful mobile game.

GTM Training Specialist – Product Enablement Focus

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

This job posting seeks a GTM Training Specialist to design and deliver training programs that empower teams to successfully position and sell products. The role offers remote work flexibility, collaboration with high-impact teams, and opportunities to drive product adoption. Key responsibilities include creating enablement materials, delivering training sessions, and tracking impact through metrics.

Tech Lead / Manager — Operations Automation Platform

Company: Gametime United

Location: USA

Posted Dec 21, 2025

This job posting highlights a high-impact technical leadership role at Gametime, focusing on AI-driven automation and operations. The position offers competitive compensation, benefits, and opportunities to shape internal systems. It emphasizes collaboration, innovation, and mentorship within a supportive engineering culture.

Commercial Account Executive

Company: Builder.io

Location: UK

Posted Dec 21, 2025

The text describes a Commercial Account Executive role at Builderio, outlining responsibilities such as generating sales opportunities, meeting quotas, collaborating with teams, and working with Sales Engineers. It also mentions compensation ranges and qualifications required for the position.

Security Engineer (L4) - Application Security

Company: Netflix

Location: USA

Posted Dec 21, 2025

Netflix seeks a Security Engineer to enhance application security, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture. The role involves collaborating with cross-functional teams to develop scalable security solutions and improve developer experiences while prioritizing risk management and innovation.

Strategic Account Executive

Company: GitLab

Location: Singapore

Posted Dec 21, 2025

This job description highlights a Strategic Account Executive role in Southeast Asia, emphasizing growth opportunities, enterprise account management, and collaboration with cross-functional teams. It outlines responsibilities like leading sales cycles, developing account strategies, and driving customer success while requiring consultative selling skills and technical proficiency.

Senior Product Designer - Commerce and Lifetime Value

Company: Netflix

Location: USA

Posted Dec 21, 2025

This text describes a Product Designer job opening at Netflix, outlining responsibilities, requirements, and benefits. It emphasizes global impact, design strategies, and comprehensive employee benefits while maintaining a neutral tone.

Senior Analyst - Analytics and Insights

Company: GitLab

Location: USA

Posted Dec 21, 2025

This job description outlines a Senior Analytics role focused on transforming complex data into actionable insights for GitLab's Finance team. The position requires collaboration with cross-functional teams, data analysis, dashboard development, and stakeholder communication. Key responsibilities include supporting financial reporting, ensuring data quality, and driving data-driven decision-making across the organization.

Staff Product Manager - Agentic AI / Product Security and Compliance

Company: Finite State

Location: USA

Posted Dec 21, 2025

This job description highlights a Staff Product Manager role focused on integrating agentic AI for compliance automation and product security. The position offers end-to-end product ownership, AI innovation, customer collaboration, and cross-functional leadership opportunities. Qualifications include 7+ years in AI security/compliance and experience with startup products. The company emphasizes competitive compensation, remote work flexibility, and mission-driven impact on global security challenges.

iOS Engineer

Company: Grow Therapy

Location: USA

Posted Dec 21, 2025

This job posting highlights an iOS Engineer role at a mission-driven company focused on revolutionizing mental health care. The position offers opportunities to design innovative solutions, collaborate with cross-functional teams, and contribute to scalable projects. It emphasizes a supportive team environment, professional growth, and impactful work in accessible healthcare technology.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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