Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Software Engineer - Depositary

Company: Visa

Location: Brazil

Posted Dec 21, 2025

Pismo, a tech company founded in 2016, offers cloud-based solutions for banking and fintech. The job involves managing card receivables, developing projects in Golang/Java, and using AWS services. The role is remote with a focus on high availability and security.

Customer Journey Consultant

Company: Digital Alchemy Limited

Location: Asia,North America,Latin America

Posted Dec 21, 2025

Digital Alchemy seeks passionate Customer Journey Consultants to work with a top-tier global brand, focusing on transformative marketing strategies that nurture customers and drive sustainable impact. The role offers opportunities to innovate, analyze campaigns, and optimize customer journeys while contributing to meaningful business outcomes.

Marketing Manager II (Account/Project Management)

Company: EVERSANA

Location: USA

Posted Dec 21, 2025

EVERSANA INTOUCH™ is a global healthcare agency offering innovative solutions for life sciences. They emphasize diversity, patient care, and professional growth, with a job role requiring project management and marketing expertise.

PeopleSoft HR Developer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting describes a Cloud Consulting position with a competitive salary range of $118,000-$196,000. The role requires US citizenship, technical expertise in PeopleSoft, and experience with systems design and development. It offers comprehensive benefits including medical insurance, retirement plans, parental leave, and professional development opportunities. The position emphasizes collaboration, problem-solving, and compliance with federal regulations.

SailPoint Engineer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting outlines a Software Development role requiring expertise in SailPoint and IAM systems, with responsibilities including application development, security compliance, and collaboration with stakeholders. It details qualifications, salary range ($102,000-$170,000), and benefits like medical insurance, retirement plans, and professional development opportunities.

Account Executive

Company: Inspectiv

Location: USA

Posted Dec 21, 2025

Inspectiv is seeking a motivated Account Executive to expand their sales team, offering competitive compensation and benefits. The role involves full-cycle sales, CRM management, and building relationships with clients in cybersecurity. The company emphasizes a remote-first culture, growth opportunities, and a mission to revolutionize vulnerability management.

Campaign Manager

Company: BlueVoyant

Location: USA

Posted Dec 21, 2025

This job posting seeks a Campaign Manager with experience in integrated marketing and cross-functional collaboration. The role involves developing multichannel campaigns, aligning with marketing teams, and leveraging data analytics. BlueVoyant emphasizes cybersecurity expertise and equal employment opportunities while using AI-assisted tools in their hiring process.

AI Product Operations

Company: Storyteller

Location: Tunisia

Posted Dec 21, 2025

This job posting highlights a high-growth SaaS company offering competitive salary, remote work flexibility, and opportunities to work with global brands. The role involves AI-driven product operations with a supportive team, focusing on scalable solutions and cross-functional collaboration.

Operations Specialist

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

The text outlines job requirements including duties like ensuring request accuracy, follow-ups, and documentation, qualifications such as communication skills and language proficiency, and work conditions like remote arrangement. It also mentions equal opportunity employment policies and necessary documentation for the interview process.

Senior Commercial Account Executive - Danish speaker

Company: Zendesk

Location: Denmark

Posted Dec 21, 2025

Zendesk seeks a Commercial Account Executive in Denmark to expand their commercial segment. The role involves generating new business, nurturing relationships, and leveraging AI tools. Fluency in Danish and English is required. The position offers growth opportunities in a dynamic, inclusive environment.

Software Engineer–Embedded (Associate, Experienced or Senior) (Virtual))

Company: Boeing

Location: USA

Posted Dec 21, 2025

This job posting seeks a MidLevel Real Time Software Engineer for Boeing's Defense Mission Computing Team in Hazelwood, MO. The role involves developing safety-critical embedded systems for aviation and defense applications, with requirements for expertise in RTOS, cybersecurity, and compliance with FAA/DOD standards. The position offers competitive pay ranges and benefits but requires a US Security Clearance and virtual work arrangement.

Customer Services Specialist / Client Services

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

This job posting highlights a Customer Service Specialist role with opportunities for career growth, a collaborative team environment, and flexible working conditions. The position emphasizes client satisfaction, attention to detail, and proactive communication, requiring 12 years of experience in customer service with strong organizational skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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